Forum Discussion

Jessica_Bishop's avatar
Jessica_Bishop
8 days ago

Unable to open Employee Card

I am unable to open one employee card.  Keep getting error "Somethings gone wrong Accountright needs to close".  Looking at previous support posts, it appears a script will need to be run on our file?

 

Please Help

 

  • Princess_R's avatar
    Princess_R
    8 days ago

    Hi Jessica_Bishop,

     

    Running into the "Something went wrong" error can definitely disrupt your workflow, but no worries! I've already fixed your company file, so you should be able to open your employee card file now. If you hit any more snags, just let us know.

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    8 days ago

    Hi Jessica_Bishop,

     

    Running into the "Something went wrong" error can definitely disrupt your workflow, but no worries! I've already fixed your company file, so you should be able to open your employee card file now. If you hit any more snags, just let us know.

     

    Cheers,

    Princess

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      8 days ago

      Hi Linda_Gephart,

       

      Welcome to the Community Forum!

       

      I see that you're also unable to open the employee card file. So I've also applied a fix script to your file, so you should be able to open your employee card file now. If you run into any more issues, just let us know.

       

      Cheers,

      Princess