Unable to open Employee Card

Fantastic! Thank you so much for your quick repsonse.

Thank you so much, all working now.

Thank you so much for you help Princess

Hi LeanneW1,

That is great to hear. Rest assured, they'll assist you in running the script needed on your file and work to resolve this issue as quickly as possible. If you have any additional concern in the future, feel free to post again.

Regards,

Sai 

Hi Jessica, I am having the same issue, glad you have sorted it.

Hi LG_54321,

Welcome to the Community Forum!

I see that you're also unable to open the employee card file. So I've also applied a fix script to your file, so you should be able to open your employee card file now. If you run into any more issues, just let us know.

Cheers,

Princess

Hi Princess R, 

I am having the same issue, could you please assist.

Hi Princess

This same problem has popped up again, can you please have a look and run a script to fix?

It's frustrating having to get this fixed every few weeks, especially when we are needing to update our staff files regularly. Is there a reason this happens?

Thanks,

Jess Bishop

Hi Jessica_Bishop,

I totally get how frustrating it can be to deal with recurring issues with opening the employee card file, especially when you need to update staff files regularly. This error occurs when you make changes to an employee's pay and tell the system to remember these changes for next time. Doing this incorrectly can cause the system to get confused and show an error when you try to view that employee's details again.

I've run a fixed script on your file, so you should be able to open the employee card file without any issues. Just log out and log back in again before accessing the card file.

Cheers,

Princess