Forum Discussion

imi's avatar
imi
User
10 months ago
Solved

Supplier payment is greater than outstanding payable (show overpayment)

Hello Team,

 

Our current outstanding payable is only $ 2,302.12 and is recorded in MYOB, but our staff paid $ 2,418.17 which means we overpaid for $116.05.

 

How can we show this as an overpayment in MYOB accountright? I have tried putting the whole $2,418.87 and close it off to that invoice but it gives me "an unbalanced transaction may not be recorded".

 

Highly requesting for your assistance.

 

Thank you,

Em

 

  • Hi imi , welcome to the forum. If you enter the amount paid in the amount field, and then click on the amount applied field, and overtype what AccountRight has filled in with the amount paid, then record, AccountRight will respond that a debit is being created.

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  • Mike_James's avatar
    Mike_James
    Ultimate Partner

    Hi imi , welcome to the forum. If you enter the amount paid in the amount field, and then click on the amount applied field, and overtype what AccountRight has filled in with the amount paid, then record, AccountRight will respond that a debit is being created.

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, imi 

         

        Thanks for your post, and welcome to the MYOB Community Forum.

         

        Sorry for the delay in response.

         

        Glad to hear that the resolution provided by Mike_James did work for you. Please feel free to post again if you require any further assistance. We are happy to assist.

         

        Best regards,

        Doreen