Supplier payment is greater than outstanding payable (show overpayment)
Hello Team, Our current outstanding payable is only $ 2,302.12 and is recorded in MYOB, but our staff paid $ 2,418.17 which means we overpaid for $116.05. How can we show this as an overpayment in MYOB accountright? I have tried putting the whole $2,418.87 and close it off to that invoice but it gives me "an unbalanced transaction may not be recorded". Highly requesting for your assistance. Thank you, EmSolved426Views0likes3CommentsPurchase invoices, quotes and orders
Hi everyone AccountRight allows users to record and track your company's purchases (in a quote, order or bill format) while also making payment and reporting on them. This is done through the Purchase module within your Software. We've got a variety of help articles on this subject but a good place to start is AccountRight: Purchases. More detailed topics include: AccountRight: - Purchases register window Pay bills Supplier prepayments Supplier returns, debits and refunds Dealing with a supplier who is also a customer You might also like to take advantage of our free training courses available at MYOB Academy As always, if you do need help please start a new post. Our team of MYOB technical support staff and the generous MYOB Community is always happy to help.3.5KViews1like0Comments
unable to access Print/Email Invoices list 'Unable to Connect' error message
Dear MYOB support We've been experiencing ongoing issues of being unable to access the print/email invoices function, Accountright error message displays 'Unable to Connect' (please see my previous posts regarding same issue). We have been dealing with this same problem for MANY months, with great frustration. While the print/email invoices list is not able to be accessed we've had no choice but to painstakingly email every single invoice individually = huge waste or our staff's time. About a month or so ago though & to our immense relief & amazement, this function miraculously started working again....hallelujha!! ...& we were once again able to access the Print/Email Invoices list so we could 'select all' & bulk email all invoices for the day. SO much quicker! However & incredibly frustratingly, as of TODAY the Print/Email Invoices function has stopped working again. It happens regardless of which user login is used & from whichever of our offices we login from & over various internet providers - as has been the case previously. All other functions continue working. Yesterday it was working...today it is not, and we have not done anything differently. All past suggestions from MYOB support regarding this issue have not been able to fix it. Given that the function recently started working again, without us doing anything differenty, but has now stopped working again, can someone from MYOB please explain what is going on? It is incredibly frustrating to be battling this issue with what is such a basic & necessary function. I look forward to a response.342Views0likes2Comments
Invoices & Payments being entered twice when recording invoice
When inputting a new Sale, quite frequently it will either save the transaction twice, using sequenced invoice numbers or, if there's a payment amount entered, it will record 2 payments for the sale amount, leaving that invoice in credit. When the sale is for an item that has only 1 unit on hand, it will pop up an alert saying that there is not enough stock, but if you cancel the invoice, which it will then prompt you that you haven't recorded it, you can see the invoice saved already. This has been going on for a few weeks and is becoming increasingly frustrating.
Supplier invoice number
On WebBrowser how to display Supplier Invoice Number instead of Purchase Number. Ditto for Bills screen (Purchase Number description altered to Bill Number on this screen). On Desktop version you can alter this via Setup -> Preferences -> Purchases. No such option on the online version. There must be a way to alter the screen columns. Thanks anyone.Solved920Views0likes1Comment
Accountright 2020.2 Issue - Can't Apply Credits to Sales "Settle returns & credits"
Hello, Since we upgraded to 2020.2 (online) whenever I try to apply a credit to a sale it doesn't list the unpaid invoices in the "Settle returns & Credits" screen. I checked the sales register and both the unpaid and credit invoices are under the same customer. I need this working ASAP - please help? TamaraSolved1.2KViews0likes2Comments
