Forum Discussion

EvotecIT's avatar
7 days ago

Bank rec date wrong

If I reconcile a bank account, to say the end of last month, after I click "Reconcile" it shows the reconciliation date as today, not the date I selected.

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi EvotecIT,

     

    That sounds like an unusual issue with the reconcile accounts window. It's best to get in touch with the support team for further troubleshooting. You can create a support ticket from the MyAccount window or use live chat through MOCA.

     

    Regards,
    Genreve

  • Marise's avatar
    Marise
    Contributing Cover User

    This is happening to me too, only started recently, but it extremely frustrating!