Super Payments Duplicated

Hi Lw0905,

I can see why this has been trickier for the casual employees. Skipping a whole super payment can offset neatly for employees on standard hours, but casual employees’ super changes with each pay, so it can leave an overpayment or underpayment. Since the payroll itself is correct, it’s best not to change the wages. Instead, calculate the variance for each affected employee and adjust the super amount in a current or future pay run:

• Reduce the super amount by the excess for an overpayment.
• Add the shortfall for an underpayment.
• Check the resulting super amount before submitting the next payment through Pay Super.

This guide explains how to check and adjust superannuation: Checking and adjusting superannuation. If the variances still don’t look right after the adjustment, you can reach out to our support team via the Contact Us page so they can take a closer look.

Cheers, 

Doreen

Hi Doreen_P​, thank you for your prompt reply.  I have worked out the variance on a spreadsheet for each affected employee.  However, if I process the adjustments as per the guide, it will affect the superannuation in the payroll. I don't want that as the super amount in the payroll is already correct.   With Pay Super, we are not able to vary or manually adjust the super amounts to be paid.

Would it work if put through the adjustments, net these adjustments against today's super payable amount and process Pay Super?  Once the pay super amounts have gone through, I reverse those adjustments so that the super already in the payroll remain unchanged.

Hi Lw0905,

Thanks for clarifying. I wouldn’t recommend processing a temporary adjustment here. It’s best to leave today’s payroll and super unchanged, then make the adjustment in the next pay run. The super calculation itself is correct, so you’ll only need to update the super amount for the affected employee to ensure their YTD super total matches the correct amount based on their gross wages.

Cheers,

Princess

Thank you Princess_R​ . I appreciate your input.  However, the YTD super total for all employees match the correct amount based on their gross wages so I can't do anything there.  I suppose I have to reach out to myob clearing house to see if I can make extra contribution for those that were underpaid and get refund for those that were overpaid.