MYOB Business: Sales and Purchases

Forum Widgets

Invoices stuck 'loading'
I'm the Treasurer of an NFP that usesMYOB Business Lite for its bookkeeping. Today, our MYOB Business Lite account is getting stuck 'loading' whenever I attempt to open an invoice. Is there an issue ...
Solved
campaignr
3 years ago
3.5KViews
17likes
189Comments
Processing Supplier Return on Closed Bill
I purchased something from a supplier, but had to return it because it was not correct. The Bill I created for the purchase is closed, and so I am trying to work out how to process the return. ...
Solved
maustin
4 years ago
myob-ref-Purchases
3.2KViews
1like
9Comments
Change Customer Name on invoice
Just wondering how I can change the Customer Name on an invoice that has been created and emailed. When I go to the Customer Name, it's not allowing me to change..thanks
Solved
Micah07
3 years ago
2.8KViews
0likes
7Comments
Bills from Intray are not matching to default account Code.
When creating a Bill from the intray the system is correctly identifying the correct supplier and amounts but is not loading the default account code for the supplier. This is occuring on EVERY...
thetonto
2 years ago
2.7KViews
7likes
34Comments
ABN Invalid
I am also getting 'ABN Invalid' when creating Bills even though in contacts the ABN is active and valid. This ocuurs for all contacts with a valid ABN.
Solved
Cafe_66
2 years ago
2.6KViews
15likes
11Comments
Where can I see sent emails sent to customers from MYOB (Invoices/Reminders)
Hi there - I am new to all of this. I have checked everywhere and looked through the help menu but cannot find where I can check to see if an invoice or if a reminder has been sent to a customer. ...
Solved
Virtus
2 years ago
2.4KViews
0likes
1Comment
Cannot Add negative line when creating sales Invoice
we are implementing MYOB export Online version in our software in which I have to add negative line for excess in the sales inovice but I am getting Bad request error. Well I have checked Validation...
Solved
Heena
4 years ago
2.1KViews
0likes
5Comments
Closed invoice
Hi i have a unpaid invioce that has marked itself as close, i think because it is the same amount as another paid invoice. how do i re open it? cheers
CRT1
2 years ago
2KViews
0likes
3Comments
Credit Card Surcharge
Hi Guys, We have started giving our customer the Credit Card Surcharge costs. As I can see in our receipt it adds it to their payment, and MYOB has reconcilled it in Bank Fees fine. We have ...
SusieExpTech
3 years ago
2KViews
1like
7Comments
Invoices not showing in invoice list
When I go to Sales > Invoices and choose All customers, Status: Open, and Period: This Financial Year, all it shows up is invoices that are not overdue. Any overdue invoices are not showing like ...
Chris20
2 years ago
Invoices
1.9KViews
9likes
6Comments
overdue invoices now not showing in OPEN invoices
For goodness sake MYOB. Last week everything worked fine and I could see all of the invoices where people owed me money by using "open invoices " view option. Thats great. This Wednesday I could only...
Solved
beondtheboxpict
2 years ago
1.8KViews
11likes
12Comments
Secure invoicing
I've just received an email about MYOB's secure invoicing upgrade which will add "multiple layers of security for a business" The email states that there will be "no change to your base subscript...
TC1808
2 months ago
1.8KViews
12likes
41Comments
Completely wrong invoice emailed to client
Good afternoon, I would like to raise an issue that a client recieved an invoice from us that was completely different to what we actually sent to them and have in our system. The invoice had ...
LSolutions
2 years ago
1.8KViews
8likes
31Comments
Applying credits to a supplier payment?
Hi guy's, I am wondering how, or if there's a easier way then I'm trying to do, but all I want to do is add a supplier credit to my supplier payment. I'm sorry if this doesn't make sense but I'm Lean...
Conspirio
2 years ago
1.8KViews
1like
5Comments
How do i find unsent invoices since the Nov 2022 update
Unsent invoices has disappeared and there appears no way to call these up easily since the update. Why was this feature removed and made so difficult. We used to be able to see unpaid invoices no...
Montyj
3 years ago
1.8KViews
9likes
8Comments
Can't link a document to a recurring bill transaction
Hi I can't seemt to link a document to a recurring bill. If I pre-create a bill and click 'Link a source document' it comes up with an error 'Network request failed'. I know it's not my interne...
Solved
KathK
3 years ago
1.8KViews
2likes
13Comments
MYOB Invoicing App able to print invoices?
Is the MYOB Invoicing App able to print invoices on the go with bluetooth printers? Also are users able to be limited to only contacts and invoicing? Thank you
Solved
KC_MI
6 years ago
1.7KViews
0likes
3Comments
transaction list by contact
I have difficulty searching for a transaction by a specific supplier. Can you suggest which report I can use to search for payments I made to a specific contact? Thank you.
Solved
Leigh_P
3 years ago
1.7KViews
0likes
9Comments
Duplicate Purchase order number
This morning I created a new purchase order, ie 00024196 but while i had the PO open and was still writing in the order, another user was able to create a new order with the same number 00024196 (on...
Solved
ABDowns
3 years ago
1.7KViews
0likes
2Comments
Writing off invoice balance
MYOB Business . How to write off the remaining balanceof a part paid invoice Example: The client has paid $300 of an invoice valued at $400. It is agreed that the remaining $100 is no longe...
Solved
Marty62
4 years ago
myob-ref-Sales
1.7KViews
0likes
2Comments

Check for incidents and outages that may affect your MYOB software

Find technical support and help for all MYOB products in our online help centre

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

MYOB Academy