MYOB Business: Sales and Purchases

Unsolicited survey on invoices
MYOB is displaying an unsolicited “How do you like to pay?” survey above our customer invoices. We have not authorised this promotional content and want it permanently removed from our online invoice...
theguysthat
15 hours ago
invoice
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0likes
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Frustration with MYOB help
Hi This product needs a kick up the ass. Especially the help section. It is super difficult to navigate, the virtual assistant is next to useless and to get a response from a person takes nearly two...
Rodday
1 day ago
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0likes
Comment
Attachments not being sent with sales invoices from MYOB Business
Hi, One of my clients is having issues with attachments not being sent with her sales invoices. She has a timesheet that goes with every sales invoice. She has attached the pdf, ticked where she n...
FHK
4 days ago
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0likes
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Remove BUTN Invoice Funding
Hi MYOB. after my complaining about this issue another user replied with the following : Butn is owned by MYOB which makes it worse. It is possible to get it removed, and no one could tell me ...
Marc-H
5 days ago
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3likes
Comments
Card Surcharges
As of 1st of October will MYOB be charging us the 1.8% Credit Card surcharge + the .25c transaction fee or will it be removed as per the RBA's recommendation?
Slimflow
6 days ago
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3likes
Comments
Can't see previous invoices
I can't see any previous invoices. When searching for previous invoices, nothing shows. I've checked the date range, invoice status, etc ten times....nothing showing.
Handyman73
6 days ago
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0likes
Comment
Why is it impossible to change the tax code in the chart of accounts?
My business is not registered for GST and I clicked No in the business settings for GST. Why is the tax code still set to GST in some of the categories? Why is it impossible to change the tax code fo...
Solved
Dingley
6 days ago
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0likes
Comment
Your business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality
Hi, I have been receiving this message since Monday 02.02.2026. I have previously sent in what was requested from MYOB with regards to this change, including our Trust Deeds several weeks ago. I h...
teamSBL
7 days ago
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1like
Comments
Unable to send email
Hi, I’ve had a critical error for the past 48 hours and still can’t get help. I can’t send any invoices — I keep getting this error: Sorry, we couldn't send the email. Please try again. If the err...
cruz
13 days ago
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0likes
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Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing...
Wendy2018
13 days ago
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51likes
Comments
My Invoices Are Not Showing
My invoices are no longer showing when I go to the Sales/Invoices tab. There are no filters and the date range is correct. In the top header I see I have 4 invoices In Progress. I also have many clos...
Solved
ARidgley
14 days ago
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1like
Comments
Early Payment Discount
Hi, I used to use AccountRight and migrated to MYOB Business a few years back. I offer my customers a 10% discount if they pay within 14 days, when the invoice is sent by email this will show in th...
Lawncare500
14 days ago
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0likes
Comment
Invoices not saving 28/9/26
Is anyone else having problems saving and sending invoices? I keep getting an error message: 'This invoice couldn't be saved. Check the details and try again.' I am an experienced user and se...
Solved
Alli24
15 days ago
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0likes
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GST affected when turning off online payments
WARNING: I turned off online payments last week and now all the invoices that were open at that time are showing incorrect totals. For some unknown reason, turning off online payments affected the GS...
Sjacob
18 days ago
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1like
Comments
Undoing a Customer sales payment
I have tried to delete a customer payment to no avail. I cannot access the edit button to delete payment. Something has changed in MYOB. Normally you can access and delete payment and it will show...
Solved
Hcbp
18 days ago
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0likes
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Reoccuring Invoice Saving
I have created an invoice on web browser MYOB and it won't let me save it as a reoccuring invoice. Keeps coming up with this error onHeader is not a function. Please try again. If the error per...
Hayley76
18 days ago
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0likes
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Credit Surcharge - Duplicate Invoice
Turn office credit card surcharge under online payments - so thinking effect any new invoices from 1st October BUT it does not, if use a duplicate invoice before 30th September. This needs to be fi...
INTHEHILLS
20 days ago
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0likes
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Invoice payment won't match to invoice due to MYOB fee
Hi, I have a couple of invoice payments in my bank transaction feed that I can't match to their respective invoices because of the myob fee subtracted. MYOB has already recorded a payment against t...
Ncol
22 days ago
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0likes
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My Invoices Are Not Showing
My invoices are no longer showing when I go to the Sales/Invoices tab. There are no filters on and the date range is correct. In the top header I see I have 63 invoices In Progress. I also have many ...
TGW01
25 days ago
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1like
Comments
Refund on an expense
Hi, I am new to myob, I have a refund on an expense. I can find the transaction however cannot find the More or (...) to select a refund, I am using business lite.
Solved
kellysmith1
26 days ago
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0likes
Comment

MYOB Business: Sales and Purchases

Forum Widgets

Unsolicited survey on invoices

Frustration with MYOB help

Attachments not being sent with sales invoices from MYOB Business

Remove BUTN Invoice Funding

Card Surcharges

Can't see previous invoices

Why is it impossible to change the tax code in the chart of accounts?

Your business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality

Unable to send email

Secure Invoicing

My Invoices Are Not Showing

Early Payment Discount

Invoices not saving 28/9/26

GST affected when turning off online payments

Undoing a Customer sales payment

Reoccuring Invoice Saving

Credit Surcharge - Duplicate Invoice

Invoice payment won't match to invoice due to MYOB fee

My Invoices Are Not Showing

Refund on an expense

Incidents & Outages

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