MYOB Business: Sales and Purchases

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Tax amount
Have received an invoice that in exclusive of tax When entered into myob the tax is calulated wrong How do I change is amount to the correct amount. Thanks Peta
MeagherMeagher
1 day ago
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Invoices going out twice since couple days
Does anyone else have this problem? There is some bug in MYOB which is causing the invoices to go out twice since first few days in Sept 2026. Our customers are getting back asking "whats going on, w...
ann75
1 day ago
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Default settings for tax inclusive/tax exclusive field
We've noticed that the setting for the Tax inclusive/Tax Exclusive tick box will be taken from the last recorded transaction. Is there any way we can fix this because we've had instances whereb...
Solved
Justine2025
2 days ago
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Purchases\Bill Split View defaults
Hello, I'm experiencing an issue when reviewing bills and purchase documents in the split-view window. Each time I open a bill, I need to manually adjust the document size to make the PDF readab...
APMMichelle
4 days ago
splitview
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Showing Delivery address on invoices
I usually use the desktop version but am trying to swap over to browser. I cannot get a delivery address to show on the invoices. ALSO cannot print out a delivery docket in the browser version. ...
Solved
ena64
10 days ago
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Business verification
How long does it take to get your business verified?
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Werno
12 days ago
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Surname Order
I have always used the Myob Desktop version, however recently we have been swaying to move to Xero or stay with Myob. I have been comparing Xero with the Myob Browser version (comparing apples with ...
Jules23
14 days ago
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MYOB BUSINESS- Sales Refunds
Hello, I'm using MYOB Business and have a couple of questions regarding processing a customer (sales) refund. I've created 'Sales Returns and Allowances' in the Income section- do I need to link...
Solved
Cassie_T
16 days ago
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Other user cannot see invoices
I can see all our invoices when "All invoices" is selected, when I'm logged to my MYOB business account. I am set to 'Owner' user type with "Administrator" checked. My colleague cannot see all our...
Solved
CKnight
16 days ago
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Spliting deposit multiple ways
Hi, I have totally over thought this and now am totally confused. I have a bank deposit for $403.44 Which includes payment for 1 invoice for $233.01, ...
MLG1
16 days ago
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Recurring invoice reminder can't be set to other user
Hi team, I have now ran into the issue that the invoice reminder can't be set to other user. It is set to remind admin by default. I have chosen our accountant's user, and clicked ok to save ...
lbf200n
17 days ago
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Recurring Invoice Reminder Not Showing up on Accountant's MYOB
Hi everyone, We have moved to MYOB Accounts right online (with desktop) a few months ago. We have noticed that the Recurring invoice reminder window is not popping out on their due dates on o...
Solved
lbf200n
17 days ago
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Issues migrating from AccountRight desktop application to web interface
I’m trying to migrate to using my MYOB AccountRight web interface because the desktop application is so riddled with bugs that it is consuming a significant amount of my time troubleshooting issues. ...
Matty72
17 days ago
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Customer statement showing an amount owing, but customer doesn't owe anything.
We have five customers who have a small amount (or credit) outstanding showing on their statement every month, however there is $0 actually owing for each of them. The reports A/Receivables Report & ...
KGW1
19 days ago
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Invoicing changes since 1 August 2026
Hi - has there been a change since 1st August where you can no longer email invoices from MYOB unless you upgrade? I had previously asked support why you couldn't turn off the messaging about upgrad...
Merry2
19 days ago
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Remittance
hello, is there anyway to when i want to pay an supplier, the credit invoices and actuall invoices be shown in remittance? the way that credits and returns works is a little bit confusing.
hercules1
19 days ago
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Recording part payment of invoice from Dues in Advance in Balance sheet?
What transactions do I need to create to offset an outstanding amount on a customer invoice which is to be met from an amount in Dues in Advance field in the Balance Sheet? Thanks in anticipation ...
Solved
KiwiDK
20 days ago
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Credit Card Refunds when customers used Online Payment option
Hi, we hire out our venue and collect security bond payments and refund them when there are no issues after the venue hire. Here are some questions we have: 1. Is there a time limit for when we...
Non-For-Profit
22 days ago
online payments
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Card Surcharges
As of 1st of October will MYOB be charging us the 1.8% Credit Card surcharge + the .25c transaction fee or will it be removed as per the RBA's recommendation?
Slimflow
23 days ago
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3likes
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Payment Terms and Payment Schedule
I am wanting to know what is the now preferred Payment Terms to set for each Customer now that the Payment Schedule seems to overwrite the pre set Payment Terms. I have noticed the Dashboard Widge...
ChadArnold
25 days ago
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