Does anyone else have this problem? There is some bug in MYOB which is causing the invoices to go out twice since first few days in Sept 2026. Our customers are getting back asking "whats going on, why send twice?" What is the problem MYOB? Please can this be fixed asap.
Hi ann75,
I’m sorry to hear your customers are receiving the same invoice twice. We haven’t received any confirmed reports of a wider issue with duplicate invoice emails in MYOB Business at this stage.
As a first step, please clear your browser cache or try using another browser. It’s also worth checking your recurring invoices to make sure the invoice hasn’t been set up to send more than once. If it’s still happening, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can further look into this.
Regards,
Sai
