Hi, I keep getting an error message if I try and alter a recurring transaction.It tells me an amount is required. An amount where? Have never had a problem in the past.

Im having the same issue and i cant seem to get a reply on what is happening. Hopefully we can hear sooner rather than later as i cant get any weekly invoicing done without it.

Fifitz68 wrote:Hi, I keep getting an error message if I try and alter a recurring transaction.It tells me an amount is required. An amount where? Have never had a problem in the past.ia anyone from MYOB going to help with this? Melisa_D

I'm having the same issue!! Its never happened before and we need it fixed please.

I'm getting the same issue for 2 weeks now. Come on MYOB, pull your finger out.

RossDrummond wrote:I'm getting the same issue for 2 weeks now. Come on MYOB, pull your finger out. still no reply MYOB....:manfrustrated:

Recurring transaction won't save

OZFITPT
Contributing User
2 years ago
Im having the same issue and i cant seem to get a reply on what is happening. Hopefully we can hear sooner rather than later as i cant get any weekly invoicing done without it.
LCrowhurst
Trusted Cover User
2 years ago
Fifitz68 wrote:
Hi,

I keep getting an error message if I try and alter a recurring transaction.
It tells me an amount is required.

An amount where?

Have never had a problem in the past.
ia anyone from MYOB going to help with this? Melisa_D
tatey
2 years ago
I'm having the same issue!!

Its never happened before and we need it fixed please.
RossDrummond
2 years ago
I'm getting the same issue for 2 weeks now.

Come on MYOB, pull your finger out.
- LCrowhurst
  Trusted Cover User
  2 years ago
  RossDrummond wrote:
  I'm getting the same issue for 2 weeks now.
  
  Come on MYOB, pull your finger out.
  still no reply MYOB....:manfrustrated:
  - JPMarine
    2 years ago
    i have the same issue no contact from myob
- RossDrummond
  2 years ago
  Solution found:
  
  Open the tranaction, delete values from "No of Units" from each line item and retype them back in.
  - tatey
    2 years ago
    Thanks Ross.
    
    This worked for me!!
    
    Still not great but a solution.
sanicmoo
Contributing Cover User
2 years ago
Only way I have found to get around this is the create a recurring from scratch. Open a second screen and copy & paste information across into a new recurring transaction.

I was unable to save from an invoice and unable to update from an already created recurring transaction, very frustrating.
- LCrowhurst
  Trusted Cover User
  2 years ago
  sanicmoo wrote:
  Only way I have found to get around this is the create a recurring from scratch. Open a second screen and copy & paste information across into a new recurring transaction.
  
  I was unable to save from an invoice and unable to update from an already created recurring transaction, very frustrating.
  MYOB please fix this annoying issue asap.
  thanks...
  - Sean_DC
    Former Staff
    2 years ago
    Hi all,
    
    Thank you for your posts. I would recommend that you check my post on Create recurring transaction error which is related to this error Amount is required. If you still need further help, please feel free to post again. I'm happy to assist further.
- johnjuliekelly
  2 years ago
  How did you open a second screen please?
  - sanicmoo
    Contributing Cover User
    2 years ago
    johnjuliekelly
    Click on the sales dropdown and right click on the recurring transactions another dropdown will open and you can select 'Open link in new window'. this will open a second screen for you to copy & paste from.
    Hope this helps.