Forum Discussion

Fifitz68's avatar
Fifitz68
Experienced User
3 years ago

Recurring transaction won't save

Hi,   I keep getting an error message if I try and alter a recurring transaction. It tells me an amount is required.   An amount where?   Have never had a problem in the past.
sanicmoo's avatar
sanicmoo
Contributing Cover User
3 years ago

Only way I have found to get around this is the create a recurring from scratch. Open a second screen and copy & paste information across into a new recurring transaction.

 

I was unable to save from an invoice and unable to update from an already created recurring transaction, very frustrating.

johnjuliekelly's avatar
johnjuliekelly
Member
3 years ago

How did you open a second screen please?

  • sanicmoo's avatar
    sanicmoo
    Contributing Cover User
    3 years ago

    johnjuliekelly 

    Click on the sales dropdown and right click on the recurring transactions another dropdown will open and you can select 'Open link in new window'. this will open a second screen for you to copy & paste from.

    Hope this helps.

     

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