Forum Discussion

nooch1960's avatar
nooch1960
Trusted Cover User
2 days ago
Solved

Passkey Creation Error

Hi 

 

I am trying to create a Passkey but I get the following error

 

Something went wrong while adding your passkey. Please try again later.

 

Has anyone come across this and what is the solution to get past this error

  • Hey nooch1960​ 

    Please ensure you're web browser is on the latest version before attempting to set up passkeys. If you've checked and you're still experiencing an error, I'd recommend clearing your cache and cookies first before attempting set up again. 

2 Replies

  • nooch1960's avatar
    nooch1960
    Trusted Cover User
    1 day ago

    Hi AmandaMYOB​ 

    Thank you for your response. I was able to create a passkey using a different browser.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    2 days ago

    Hey nooch1960​ 

    Please ensure you're web browser is on the latest version before attempting to set up passkeys. If you've checked and you're still experiencing an error, I'd recommend clearing your cache and cookies first before attempting set up again.