Forum Discussion

CathyCarter's avatar
6 days ago

Sales Report not working

The receivables reconciliation with tax report has not worked since 30 January 2025.

 

Is anyone else having this issue?

2 Replies

  • CathyCarter's avatar
    CathyCarter
    6 days ago

    I am getting a failed to load error but can't see anywhere in the link where I can contact a support person directly?

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    6 days ago

    Hi CathyCarter,

     

    It's been quite a while since you've met this issue with the report, could you check if you're getting a "failed to load" error message when trying to generate the Receivables Reconciliation with Tax report? If so, we have a nifty script that might do the trick! Since only our awesome support team can run it for you, you'll need to reach out to them directly through one of our various support options here.

     

    Cheers,

    Princess