Forum Discussion

MMAU's avatar
MMAU
Trusted Cover User
11 months ago

Banking reconciliation reports not working

Screenshot attached. When will it be live again? Tried resetting browser etc still not working. 

  • MMAU's avatar
    MMAU
    11 months ago

    Working now. Just had to reset browser cache, cookies etc. 

  • MMAU's avatar
    MMAU
    Trusted Cover User
    11 months ago

    Is someone from MYOB able to reply? It's been 24 x hours and we still cannot generate reports for banking reconcilliation. The errors remain as per my screenshot. 

    • MMAU's avatar
      MMAU
      Trusted Cover User
      11 months ago

      Working now. Just had to reset browser cache, cookies etc. 

      • Jeano's avatar
        Jeano
        Experienced Cover User
        11 months ago

        Thanks so much. This fixed my problem too. I just had to clear my history/ cache.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 months ago

    Hi MMAU,

    Thank you so much for your post and my apologies for the late response. 

    We're pleased to ear that your issue has been resolved. Should you have any additional questions, please don't hesitate to reach out, and we'll be more than happy to assist you.

    Regards,
    Earl

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