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ExclusWater's avatar
ExclusWater
Experienced Cover User
5 months ago
Solved

Bank Reconciliation Report - not printing/loading

I'm having trouble now for days trying to print a report for my bank reconciliations.  It keeps coming up with the same error.  I have never had this problem before.   I'm using MYOB Business Pro on a Mac.  

  • Genreve_S's avatar
    Genreve_S
    4 months ago

    Hi ExclusWater, 

     

    Thanks for your response. 

     

    Sorry to hear about the error persisting. May I also get you to try it on Incognito mode from your Google Chrome browser? 

     

    We look forward to your update. 

     

    Thanks,

    Genreve

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    • ExclusWater's avatar
      ExclusWater
      Experienced Cover User
      4 months ago

      No...I haven't heard anything back from anyone.  Not sure what the problem is.  

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        4 months ago

        Hi ExclusWater and Busygirlange, 

         

        Thanks for posting your concern and sorry for the delayed response.

         

        I'm sorry to hear about your difficulties displaying this report. This error generally happens if you open the report in other browsers. May I get you to open the report in the Chrome browser if you haven't yet? Also, clear the cache before opening the report.

         

        Let us know if you require any further with this. 

         

        Thanks,
        Genreve