Forum Discussion

Cover User

3 years ago

Consolidate reports not working

When I am working on online reporting and try to pull and profit and loss and consolidate with another file the green consolidate button is greyed out and will not allow me to tick it.

I have done this every month for the past 6 months and had no issues and now this month it will not allow me to consolidate with the 1 file I always do.

Has something changed?

Steven_M
3 years ago
Hi Everyone

Thank you for your patience

Reports in the MYOB Business/AccountRight browser can now be consolidated again using the Consolidate option from the report, ticking the relevant Businesses and selecting Consolidate.

DavidKoren
3 years ago
That's interesting, I have discovered the same problem from late yesterday with the Consolidation button greyed out. I have used this function for months. Looks like something has changed??
sharecaremyob
Experienced User
3 years ago
I am the same - and in the middle of finalising our consolidated audit report. I dont want to have to do our multiple programs manually - is there a fix?
iainmcadam
3 years ago
I get the same, I can't see what has changed and have relied on this report for a year now. If anyone know why this is happening, would be great to know.
- Steven_M
  Former Staff
  3 years ago
  Hi Everyone
  
  We are aware of a situation that has impacted users in regards to the ability to consolidate reports within MYOB Business/AccountRight browser. As has been indicated, you can get to the Consolidate window but the Consolidate button is not available for selection (faded out) despite the selection or businesses.
  
  At this time, we don't have a timeframe for resolution or a temporary but it has been raised with the required team for investigation. I have indicated that you all have been impacted by that situation.
  - Steven_M
    Former Staff
    3 years ago
    Hi Everyone
    
    Thank you for your patience
    
    Reports in the MYOB Business/AccountRight browser can now be consolidated again using the Consolidate option from the report, ticking the relevant Businesses and selecting Consolidate.