Forum Discussion

PurchasingBlock's avatar
3 years ago

autobuild report not working

Hi,

 

I am trying to run the inventory> items> auto build item report however it is not working. 

 

It says no information to display. try changing the filters and then run the report.

 

Would you please advise how i can fix this, thank you. 

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi PurchasingBlock

     

    Thank you for the details, I've had the script run over your file. 

     

    Do let me know how it goes. 

4 Replies

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  • Hi PurchasingBlock 

     

    We do have a script (tool) that can be run over that company file that has remedied that situation for other users. So we can arrange for that to occur can you confirm the following information:


    Where the company file is stored i.e. online or local
    What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
    What is the company file ID - Help>>About AccountRight

    • Thank you Steven_M for the reply.

       

      The company file is stored online

       

      The LAST FOUR DIGITS of the serial number is 2281

       

      The company file ID is 1

       

      Looking forward to your reply.

       

      Kind regards Veronica

      • Melisa_D's avatar
        Melisa_D
        Former Staff

        Hi PurchasingBlock

         

        Thank you for the details, I've had the script run over your file. 

         

        Do let me know how it goes.