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feebster's avatar
feebster
Experienced Cover User
3 years ago
Solved

Autobuild Report shows no results

Hello

 

The auto build items report, comes up with no items to display, even though we do have auto builds.

Can this be fixed?

 

Thank you

  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi feebster 

     

    Thank you for confirming that information


    I have arranged for the necessary script to be run over that company file. I would recommend closing down and reopening that company file before trying that report again.


    Let us know how you get on and if you require further assistance.

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  • Steven_M's avatar
    Steven_M
    Former Staff
    3 years ago

    Hi feebster 

     

    Sounds a little like we might need to arrange for a script to be run over the company file for you. Would you mind confirming the following information so we can get that run for you:

    • Where the company file is stored i.e. online or local
    • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
    • What is the company file ID - Help>>About AccountRight
    • feebster's avatar
      feebster
      Experienced Cover User
      3 years ago

      Thanks Steven

      The company file is stored online

      Serial number last 4 digits: 0093

      Company File ID: 6

      • Steven_M's avatar
        Steven_M
        Former Staff
        3 years ago

        Hi feebster 

         

        Thank you for confirming that information


        I have arranged for the necessary script to be run over that company file. I would recommend closing down and reopening that company file before trying that report again.


        Let us know how you get on and if you require further assistance.

    • Brustics1's avatar
      Brustics1
      User
      3 years ago

      Hi Team,

      Thanks for solving this with me too.

      Simply get a live chat started and they can help from there :)

      Tyler