Banking Reconciliation Report - Spend/Receive money transactions not showing up in reconciliation screen, but showing as outstanding on reconciliation report
I have a new MYOB Business online file that was set up on the 01/07/2024. We have entered transactions to date using spend money receive money and the bank account is not connected to bank feeds. When we try to prepare a bank reconciliation the transactions for the entire month of July do not appear on the bank reconciliation screen so we are unable to tick them off. If we prepare a bank reconciliation after that date the transactions from 01/08/2024 all show correctly with the correct closing bank balance. These transactions we can tick off and show as reconciled on the bank reconciliation. We when print the Bank reconciliation report the July transactions all show as outstanding deposits and withdrawals. The account balance is correct but the expected balance is incorrect as all July transactions show as outstanding. All July transactions have been entered the same way as the other transactions and all transactions following 01/08/2024 show correctly on the bank reconciliation screen and report. We have had a similar issue with another clients file during the Sep 2024 period. Is this an issue with MYOB software? How can this be corrected?Incorrect Pay Items showing on Pay slip
Hi For some very odd reason some elses leave loading is appearing on an employees payslip as well as their own. LEAVE LOADING JT is not for the employee sample attached. I have gone through and ensured it is not allocated or connected to the employee in anyway. Also, the pay item NAMEs are appearing incorrectly and not as indicated in NAME FOR PAYSLIP field in the wage pay item. In fact ALL employees pay items are not displayed on the pay slips as indicated in the wage pay item field. Any help would be appreciated as its very confusing for the employees.
Find my API Key / Secret
Hi All, We have a third party app interface and just set up on a new machine. After install of the app we are asked for a developer key / secret. I cannot find this info on my my.myob account. From the info I have read I should see a developer tab on my my.myob login. This does not exist. Any ideas? Thanks, Matt
Can I stop pay run data showing up in accounts?
Hi. I work out my payroll and file PAYE returns etc. using MYOB Payroll But it's only for 3 staff and I find it much easier to then make the wages payments directly in my on-line banking app. So I don't need MYOB Payroll to set up an electronic payment for this. However, when I make a monthly account report in the MYOB Accounts App I get "Pay Run" data from MYOB Payroll showing upunder "Payroll" but this isn't needed as I can simply use the bank transactions to get the Payroll total - much easier. (Also the "Pay Run" data from MYOB Payroll is gross (incl. PAYE) so matching is really messy.) Is there a way to 'disconnect' MYOB Payroll from MYOB accounting - or at least stop MYOB Accounting from grabbing "Pay Run" data? Thx John
Developer Update November 2024
AccountRight 2024.10 has now been released. There are no changes to the MYOB Business/AccountRight API with this release. Please update your app to the latest version. You can find out more about the new version of AccountRight 2024.10 at our blog here. As new versions of AccountRight are released, we also decommission older versions. If you are currently on version 2024.9, you will need to update by November 26 2024. You can find out more about updating to the latest versions here.ABA File $$$ does not match Nett
We have an issue with our two most recent pay periods. The ABA uploaded file is $900.00 more than the total Net Pay on the payroll Activity Summary. We have isolated the error - which was due to an entry on the employee card file under payment details. Pay is split between three accounts - one was entered as 100 percent instead of $100.00 Our employee has been overpaid $900.00 per week for two weeks. How is this possible??? Is there no check on the ABA total$ compared to the Nett Pay$$$$ We have our own internal checks and fortunately will be able to resolve with this employee -
Changing Superannuation when creating a new super payment
On the Cretate super payment page, I get the option to make a super payment, but the Superannuation Fund has changed details (following a merger), and the super fund shown is the old one. - Under Payroll settings/Superannuation funds created a new super fund for the new details. - Under Payroll settings/General Payroll information I made the new fund the default Superannuation fund. But even after changing the default super fund, I still get the old fund showing on the Create Super Payment page and list to be paid. (see attachment) How do I change the super fund that automatically shows up the Create Super Payment list? I'm stuck. Can't make super payments. Tried deleting the option (to tick) on the Create Super Payment page. But to no avail. Nothing in the help sectonMYOB Accounting
Hi there I have an MYOB Accounting version 14. I would prefer to use this for a very small business that I have, issuing approx 2 invoices each quarter. I cant seem to have it activated. Can you help please. Since it was first purchased Ive used it for the same business. Had a break and am intending to start using MYOB Accounting again. Can you please help activate my file.Import / Export data sales to Myob
Hi Team, Please help me to understand how to import data sales from excel report to Myob System with import / export proccess . I need to be simple about entry data sales and bank . I have tried to post with TXT file which was downloaded from system, when the update data imported , status is invalid and error. Can you inform the right step of proses import / export data? I using Myob AR as attached The import log sign is the same in notification folder(not changed), event i have re-import data or other data. Awaiting for your reply this email. Best regards, Sin
