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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Bank Reconciliation Scrolling
Hello This Month i have noticed the bank reconciliation window has changed. As i have hundreds of transactions in any 1 account, when I scroll to the end date and check the box the window SCROLLS BACK TO THE TOP and it is VERY VERY annoying! I then have to scroll all the way BACK to the bottom to keep reconciling EVERY SINGLE TIME. Why has this been changed? you used to scroll, match you transaction, tick the box scroll etc. This is very frustrating and has the potential for transactions to be missed, takes 5 times as long to reconcile bank accounts. Change it back!Update to MYOB Developer Program Terms and Conditions
We’re making some changes to the MYOB Developer Program and Platform Terms and Conditions. MYOB is strengthening its app ecosystem by upgrading integration endpoints to bolster data privacy and security. View the updated Terms and Conditions From March 2026, all developers using the MYOB Business API will be required to: update their integrations; start using granular data scopes; and ensure their end users re-consent to data sharing For now, there are no actions required. You’ll receive more information on dates and requirements for the API update over the coming months in 2026. If you would like to fast track the update, you can find more information about granular data scopes and what’s required below. Learn more These updated Terms will come into effect from 19 December 2025.
Job numbers not importing on journals
Hi! We are having and ongoing issue whereby, when we import a journal, the job number is coming through. All other details are importing, just not the job number. We then have to go in and enter the job numbers manually on each line of the imported journal. What I have just done is as a little experiment is export a journal which includes all the required data, including the job number, and then imported that exact same file and I am still having the same issue. I don't understand what is happening here! I have attached for you the export I did (in txt & xlsx), the upload (in csv), and screen shots of the warning message I get, and how the JNL imports - with no job numbers. Appreciate any and all assistance, it's driving me mad!!! Thank you, Donna
Getting customer statement as activity report
I am trying to get an activity statement for a customer. Go to Sales->Customer Statement. Select customer, select date range, select statement type as "activity" and.... get nothing. Report is empty. Yes, there are sales and payments for the customer for the period. In fact "invoice" statement shows correct balance. Now, for interesting part -- I tried to get same report for bunch of customers and only handful of reports were generated. 7 customers selected - 4 reports received. Same functionality used to work in the past for same customer. I did ask MYOB, was told it will be escalated to development team and that was the last I heard from MYOB in more than a week. So, was wondering if anyone else saw same and found a workaround Thanks Rudolf
Business API Item Bill no AccountID
We are using the API to get Bills (amongst other things) from a client's MYOB file. The client has created an Item (type) bill. On their myob screen (see attached), there is no Item selected, but there is a Category selected, which looks like an Account ID (GL Code). We can successfully GET the Bills in question from the API. However, the Item (UID, etc) is empty, and the Account (UID, etc) is empty. It isn't clear how we get the Account ID for the line item. If an Item was selected by the client (on the myob side), we could source an Account ID via the Item. I'm assuming the Category on the myob page is different from the Category endpoint under the General Ledger. Any help on how to source the Account ID (GL Code) on our side would be appreciated. TIA, Ian
Migrating AO to new PC with Win 11 - Back up data base - how?
Great stuff - thank you. I am one man band and cannot afford the pricey MYOB migrating service - who can. So doing it myself. I do not know how to back up the AO data base from the old PC. The instruction would not appear on my browser, saying it was busy or unavailable. I know one has to go to SQL and do something. Any one done it?
Timesheet Tracking not linked to Payroll
Hi All, Been onto your support team at length today regarding Timesheets being unlinked from Payroll. Currently this is not an option and they suggested a request to the forum. We have salaried staff (paid 4 weekly - 13 pays per year) looking to get employees to complete timesheets weekly through the MYOB Team Mobile App and allocate their hours to jobs (already set up in MYOB) We want to track their hours weekly to a job but NOT to be tracked in payroll as this will affect current salary format already set up for each employee. Currently MYOB only has 2 options: Time Billing & Payroll or Payroll Both of the above track through payroll. Our salaried staff don't have overtime and are not paid hourly (their salary package includes any/all overtime). We want to track employee timesheets hours so we can ascertain how many hours are worked against a job# so we can bill to client and check hours worked against proposed hours for initial budget. We require another selection option, one that allows hours to be recorded against a job but not linked to payroll system. Surely there must be companies out there that need to track hours against jobs without it affecting/recording against their salary/payroll option. thanks
