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MYOB AccountRight
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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Error recording payroll after STP passes
I am stuck in my payroll, I get a green tick for STP passing, and when I record my payrun this error comes up Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 14098172-1190-44ba-9768-d27c50878b1a. I have cleared browser, refreshed, nothing seems to allow me to get past this. Can anyone help?
Offline File Phase Out
Just got notification that Accountright Offline is being phased out 17th June 2026. Well I guess we all new it was coming one day but the notification period is way to short and it would be very unfair to require those of us who can not run online to change accounting software so quickly and just before end of financial year. It is OK to say goodbye but I would ask you make a clear option available to get us into the new financial year before enforcing this and clarify ongoing access to our own data. I want to understand this line in the notification better "AccountRight desktop isn’t going anywhere. The only change is that your company file/s will need to be online to receive product and security updates, support, and online services." But this contradicts the line "This means if your file is not online after 17 June 2026, you will not be able to open, edit or save your offline file. " So we will we or wont we be able to continue using an existing/ older version indefinitely - noting the above limitations around updates. 20+ years ago I actually had an email from your CEO saying that MYOB would never do this when MYOB started the whole file registration thing. Are you saying that unless we share are file with MYOB, we wont have a way to access our own data?
Myob Accountright - No Alert you cannot save work when two people work on the same invoice
Hi, We use Myob Accountright and have noticed we no longer get a 'cannot save' error when two staff members inadvertently work on the same quote or invoice at the same time. This seems to have changed in the recent update where the bank feed issue occurred. Previously, if two people opened the same invoice or order and worked on it, the second person would get an alert when they tried to save their changes, saying the invoice / order had been changed and they cannot save their work. Now, to the employee it appears they have saved their changes, as no alert appears and they only find out later that this has not in fact occurred. This has caused significant issues until we worked out what was happening and now to overcome it staff have to ring each other to ensure they are not working on the same sale. I'm wondering if this is scheduled to be fixed please as it is a significant problem? Thanks, Regards, Judy.Reinstating a MYOB file
Our client has cancelled their MYOB subscription back in December 2025 - their business was sold and they stopped trading a while before that. We have applied for a tax clearance certificate to liquidate the company and it has come to our attention that the STP finalisation was not done for the 2023 income year. How do we go about reinstating the MYOB file for the client please?Changes to MYOB AccountRight offline mode
5 MIN READ Hi everyone An important is being emailed to our customers this week, and I am posting an update here as well for any who might have missed it or not yet received it. From 17 June 2026, MYOB AccountRight desktop app (PC edition) will only work with company files stored online. Offline mode will no longer be available, and from version 2026.5 (PC edition) you’ll no longer be able to open, edit or save files stored locally (in My Library or Network Library). *You'll still be able to view offline backups in previous AccountRight versions for audit requirements AccountRight desktop isn’t going anywhere. The only change is that your company file will need to be online to receive product and security updates, support, and online services. If you’re currently using an offline AccountRight file with an active subscription, you need to move your file online before 17 June 2026 to continue to access AccountRight . There’s no additional cost to move your existing subscribed file online. Why are we making this change? The offline version of MYOB AccountRight desktop is built on technology that no longer meets today’s performance standards. Moving online will: Improve performance, reliability and security, such as 2FA and regular online back-ups Ensure MYOB AccountRight is built on current, supported technology Deliver faster and more frequent improvements, including stronger AI capabilities Align with industry best practice and evolving needs of our customers We remain committed to supporting your business far into the future. Our focus is shifting to investing in our next generation of online products and modern technology that reflects the evolving needs of our customers, delivering solutions that save time, increase efficiency, and improve collaboration between small businesses and their advisors. We’ve put together an overview of what’s changing and how to move your file online linked here Please note, that any SME customers who need to take action will be communicated with via email on Tuesday 21st April. Updated FAQs 21/04 There is a legal requirement for businesses to keep records for 7 years – can I access an old back up for these purposes? Yes. You can continue to meet your 7-year record-keeping obligations with your existing offline backups. Here's how: For audit/view-only purposes – You can restore older backups in any AccountRight PC edition version prior to 2026.5 to view files. These versions remain available on our website at myob.com/downloads. For active files – If you have an active subscription, you can access prior years directly from your browser without restoring a backup. How can I view an old offline file after this change? To open an old offline file, customers can download a previous version of MYOB AccountRight PC Edition and use that to open, access, or interact with an offline file. PC Edition We currently host previous versions of MYOB AccountRight on our website, and we have no immediate plans to change that. Please note that due to monthly automatic software updates, you will need to download and reinstall that previous version of PC Edition if you want to access the offline file on an ongoing basis. Server Edition If you need to interact with old offline files on a regular basis, downloading and installing Server Edition will enable you to have offline access and it won’t be impacted by our monthly automatic updates. We strongly encourage customers to move their files online to ensure access to future features and security enhancements. In both cases (Server Edition and older versions of the PC Edition) there are risks. At some point, this software will be phased out, and the file will need to be moved online. After 17 June 2026, Server Edition will only receive bug fixes, not any future features or security enhancements. For perpetual licence holders, for now, you will continue to be able to access your file offline using one of the above-mentioned options. What happens to my specific version of an AR offline file? MYOB AccountRight Classic / V19 Can be opened in Classic/V19. The file will fail confirmation and become read-only, but you can still view files for audit purposes. MYOB AccountRight PC Edition From version 2026.5 onward, there will be no offline capability. Older versions remain available for download on our website, and backups can be restored to view and edit, provided you have an active licence (perpetual licence or current paying SaaS licence). Important: MYOB AccountRight auto-updates to the latest version each month, so if you do install an older version of PC Edition, this old version would need to be re-installed if you needed to access an offline file again in future. MYOB AccountRight Server Edition From version 2026.5 Server Edition will be offline-only. However, MYOB AccountRight Server Edition is not a long-term solution. At some point, this software will be phased out, and the file will need to be moved online. After 17 June 2026, Server Edition will only receive bug fixes, not any future features or security enhancements. How do I view previous years' data for an active file with a subscription? In MYOB AccountRight desktop You can override your current online live file by restoring an old backup OR download an old version of PC edition or install Server Edition and restore the backup locally (offline) In MYOB AccountRight browser – If your primary need is to view historical data for audits or reporting, the browser version is the simplest, most future-ready method. If you can’t see previous answers about installing PC or server edition You don't need any backup. Simply change the date range and you can view previous years' data directly. Financial year restrictions on reports have been removed — for example, you can now generate profit and loss comparative reports from 2012–2020 via browser (which is not possible in desktop). I upgraded from V19/Classic to the latest offline version, what does this change mean for me? We have three options available for you to consider: Move your file online. Take advantage of online capabilities that MYOB AccountRight has to offer. These include: Automatic cloud backups protecting your data without manual effort Live bank feeds that are more up to date Multi-user access — multiple people can work in your file at the same time Faster access to the latest software updates as soon as they are released Improved performance and upcoming AI-powered features Move to Server Edition – This retains offline access and interaction with your file for now. Please note: AccountRight Server Edition is not a long-term solution. At some point, this software will be phased out, and the file will need to be moved online. After 17 June 2026, Server Edition will not receive any future feature or security enhancements and will only receive the bug fixes. Return to Classic – You can view files in read-only mode for audit purposes, but you will not be able to edit offline.Bank Feeds
Can anyone tell me why after years and years of using MYOB software our bank feed has been disconnected and I have had to resubmit all information and now its "processing". Why was the feed cut off. No details have changed at all since commencement of using the software. Extremely unhappy that this disruption has occurred without warning. Also the new home screen for invoices is an abomination. Why do we need to click that we arent interested in invoice reminders every time we land on that screen even if thats 30 times a day. Its also garbage to view invoices only being able to see 5-6 invoices at a time with all this big open useless space and the invoice reminder taking up the majority of the page. Whoever dreams up these updates obviously never actually use the software!
payDay Super - NPP or OSKO
Hi Everyone, we are looking to prepare for the same day super requirements, at the moment it take about 5 business days for payments to land in the funds (depending on the fund). I am concerned this is not enough time. On the ATO site is says using NPP could result in super in the employees fund on the same day, which would give much more buffer. Has anyone managed to set up NPP or OSKO payments through MYOB AccountRight? does MYOB AccountRight (desktop) have this feature ability?
Closed business but still need access to MYOB data
Last year we closed out business. It will be finalised and deregistered by our accountant after the end of this financial year. I've still been paying for our full access to MYOB AccountRight ($165 a month). What product/subscription can I reduce down to that still allows the accountant to access past Accounts, Banking data and possibly Sales and Inventory?Pay Day Super - 1 employee refunded
Hi I have started using payday super and 1 employee's 2x payments have been refunded bank into the bank. His superfund is QSuper the membership number matches from the SBSCH and MYOB. When I set it up there were no issues or notices of any mismatched information. Can someone please advise why these 2 payments have been rejected/refunded??? I have attached a screenshot of one. I have asked the employee if he has changed funds and he has not.
