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Find answers, get updates and connect with other customers about MYOB PayGlobalIn Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Email Default Template Message not Appearing in Sent Emails from Accountright
Hi Everyone, Over the last 2 days, any invoices we email via Accountright have been missing the default template text that's saved down in the Email Defaults area. This was working fine prior to 6th May 2026. I've tested the sent emails for statements and orders and they are working fine, it's only invoice emails. All our forms templates use the same company logo so it can't be the size of the logo image we're using. I have also tried the following with no success: Clearing browser cache Toggling off/on the "Send emails using Accountright" check box under the emailing tab in Setup Checked the email defaults are still active and saved Can you please assist and advise what else may be causing this and how to fix it? Thanks, Broc8Views0likes0CommentsZero Units Sold but Negative Value Being taken
ANyone help me with this? We have zero Stock on hand, so we have been out of stocking it on Invoices. But it keeps taking a negative $ value out of the Inventory Current Value. Then when we come back in stock, we are selling units, but it now takes a zero $ Amount out of the Current Value . SO the current value just sits there. Would this explain why when I do an inventory valuation report, we have massive differences between our Actual average inventory value, and the general ledger account the inventory sits in? Help.3 hours agoPlace AccountRight: Inventory and Multi CurrencyAccountRight: Inventory and Multi Currency21Views0likes2Commentsre-employing previously terminated employee
I have recently re-employed a previously terminated (in 2023) employee [in MYOB Business Essentials]. Although I have reversed his termination, the previous termination date still shows, and I unable to process his pay. I have gone into STP reports, and clicked terminations tab, but his termination does not come up, so I cannot undo it in that spot. Any ideas?9Views0likes0CommentsAPPLY DISCOUNT TO AN ITEM IN ITEM CARD
We have a few suppliers that provide us with a discount on items we regularly purchase. It would be great if we could add, for example, 20% discount to the Item Information maybe in the Buying Details Tab, when creating the item so it doesn't need to be put in manually on each line when entering bill. Would be a great addition!8Views0likes0CommentsUsing MYOB Pay Super only — can other bill payments come out of my bank account?
Hi everyone, I’m trying to understand how MYOB AccountRight / MYOB Pay Super works before I set it up. At the moment, my bank account is not connected to MYOB, and I want to keep my normal bill payments separate. My main concern is that if I connect my bank account for super payments only, I do not want MYOB to accidentally pay other bills or supplier payments from that same bank account. What I’m trying to confirm is: If I set up MYOB Pay Super and nominate my bank account for super payments, does that bank connection apply only to super? If I enter transactions in Pay Bills, can MYOB ever move money out of my bank account automatically? Is it correct that other bill payments would only happen if I separately use electronic payments / bank files? Can I safely use MYOB for super payments only while keeping all other payments manual? I’d really appreciate confirmation from anyone who knows the setup well, especially if you’ve done this in practice. Thank you.12Views0likes0CommentsClassic UI Screens will stop working in Chrome/Edge after November 17 2026.
Hi, What is MYOB's plan regarding Google removing XSLT support from chromium? From my understanding MYOB will start upgrading their sites in July this year to 2025R2. Will all sites be upgrade before November 17? Or will MYOB be relying on a fix for this from Acumatica?6Views0likes0CommentsBalances by Job and Category (Cost Centre)
We have a use case where we need to retrieve account balances by job and by category. In the UI this is possible with the Cost centre balance sheet report. Unfortunately at the moment the JobRegister and CategoryRegister endpoints return movements (Activity) regardless of whether the account is a P&L or balance sheet account. We have to simulate a balance by downloading the entire register and then piecing together balances for each month by summing sequential entries. For customers with large files over many years, we are finding that requests are timing out and the import process is overall taking too long (even when they only want a few months of data). Could this functionality be added to the dev backlog please?7Views0likes0CommentsPayroll Summary/Register - Payroll Activity/History mistmatch
Can someone please advise how I correct the figures on two of my reports which are not matching. My Payroll Summary, Payroll Register and STP EOFY figures all align and are correct, which is great as these are the figures the ATO have. However after multiple reversals and attempts to correct an incorrect payrun back in early April, the Payroll History and Payroll Summary reports are incorrect and overstated. This seems to have occurred with two of the four employees. I'm reluctant to do any further reversals as I'm worried about throwing out the figures on the reports that matter. Has anyone had this happen and how do I fix these two reports without it affecting the reports that are now finally aligned and correct.8Views0likes0Comments