Recent Posts & Replies
How can I improve my website traffic in UK without spending too much money?
I want to grow my website traffic in UK, but I do not have a big marketing budget right now. I am looking for practical and low-cost methods like SEO, content marketing, social media, and business listings that can help attract more visitors. How can I improve my website traffic without spending too much money? www.prwires.com
4077 error on items import to Accountright
Hello MOYB help I am trying to process a price rise using export/increase price using excel/import but once completed I get about a 15% success rate, and 85% failure with a -4077 error. I gather from many many other help requests on this form that you may need serial and file ID so you can run a repairing script. Last 4 of serial is 9232. Only two files on serial. filename commencing V requires the script run so i can run the price update. it goes without saying.... why the heck hasn't this been resolved more than 14 months after the first support requests in 2024...? In any case please run script so we can move on with life instead of having outstanding issues for months. Please let me know if you need my .txt/.cvs uloaded.
Account reconciling issue with reversed pays
I had to reverse some pays for an employee that hadn't provided banking info and now those transactions are sitting in the account reconcile page and I don't know how to reconcile them. The pay records have a payment type of Cash and the bank account is our transaction account but there are no corresponding bank transactions because the pay didn't get exported to a bank file for payment. So now I have a bunch of pair of transactions, the original pay and then the pay reversal, in the accounts reconcile page. How do I fix this? TIA
Pay Period Start Date is in the Past
Whenever I try to run a fortnightly pay cycle, the pay period start date is always 11/2/25. This throws out the pay period end date and the date of payment date. I have to manually change these dates to the current pay period date every time. The monthly pay cycle and twice a month pay cycle however always shows the current date ie the exact date I am processing the payroll. How do i fix the fortnightly pay cycle dates so the pay period date is the actual date i am processing the payroll and doesnt default to a date in the past?
Can I use MYOB Pay Super for one employee only while continuing to use a third-party clearing house for others until 30 June 2026?
AttachmentsHi MYOB Community, We are currently preparing for the upcoming superannuation changes and are evaluating whether to use MYOB Pay Super going forward. Before transitioning all employees, I would like to test the process by making a super contribution for just one employee through MYOB Pay Super to better understand the workflow and requirements. At the same time, we would continue processing super contributions for our remaining employees through our existing third-party clearing house before 30 June 2026. Could you please advise: Is it possible to use MYOB Pay Super for only one employee while continuing to use another clearing house for other employees during the transition period? Would this have any impact on ATO reporting, contribution tracking, or compliance obligations? For example, could this create any issues with how super payments are recognised as completed? Could someone please explain the end-to-end process of using MYOB Pay Super? - How are super payments created and authorised? - How are the funds collected from our business bank account? - How are the funds then distributed to the individual employees' super funds? - Is there a Virtual Bank Account (VBA) or similar intermediary account involved? Are there any common issues or setup requirements that we should be aware of before making our first payment through MYOB Pay Super? Any guidance would be greatly appreciated. Many thanks. TracyHow to set up Income Protection Insurance payments to an employee
We have an employee off on extended sick leave. He has exhausted all his sick leave entitlements. We have an Income Protection Insurance policy that is about to kick in and reimburse us 70% of the employee's usual wages. The funds will be paid to us, we will calculate his deductions as usual and then pay the balance to the employee. We will then "top up" the employee's salary to 100% of his usual pay - a goodwill payment if you like. I can't find any guidance on how to set this up correctly in payroll? Any guidance would be greatly appreciated. Thank you.Unbalanced trial balances
I have three entities with unbalanced trial balances, following financial year end rollover. Tried to call support, but due to unprecedented volumes of calls, they can't answer the call. Have sent through a support request, but no answer yet. Am being audited, and can't explain why my books don't balance. Does anyone know how I can get this fixed? YvetteInquiry About Best MYOB Plan with Ongoing Support and Online Migration
Hi Team, We currently have an account registered under Aliaxis Holdings Pty Ltd, associated with the email address MPelyhe@vinidex.com.au.Reference number: 611434007980 We are looking to upgrade our existing setup to a plan that provides: An ongoing subscription (cloud/online-based access) Ability to migrate our current file to an online environment Enhanced and more responsive support, ideally with quicker turnaround or priority assistance Could you please advise on: The most suitable MYOB plan that meets the above requirements Available support tiers or premium support options for faster assistance The process and any prerequisites for migrating our current offline file to the online version We would appreciate your recommendation on the best plan to ensure continuity of service and improved support experience. Looking forward to your response. Kind regards, Ravi ChakravarthyNow that we will have to use Online version of MYOB, how do we receive part payment against this sales orders in MYOB Accounts right.
We first prepare a sales order in MYOB and receive two or three payment till the job is completed. Now under the online MYOB there is no option to receive the payment against sales order. The only option is to receive payment against Invoice. Can some one assist its to frustrating.Payday Super
I have tried 3 times to set up Pay day super. The problem is I don't get a .01 cent payment with a code into my account. I get the email saying its been lodged and I need to wait for the payment but it just hasn't happened. Has anyone else had this problem? or does anyone know what I could be doing wrong? TIA:(
