Share Your Ideas
Got a game-changing idea? Share it, vote on what matters, and help shape the future of Solo. Your input drives real improvements!
Help
Hi All, I have a problem, I bought solo for mum to give it a go, but she has been unwell and her accountant passed away, now I’m trying to complete her 2024-2025 tax, no my issue is how do you run the profit and loss report? My app will only show this financial year and last financial year, seems we can go back to the year before that. I have screenshot my options.
Have opened Solo MYOB but I cannot connect to the bank feed as my bank Auswide needs an authority form filled in and signed. Can you help me? I need an authority form can you please supply one.
Have opened Solo MYOB but I cannot connect to the bank feed as my bank Auswide needs an authority form filled in and signed. Can you help me? I need an authority form can you please supply one.
Same transaction displaying multiple times
Has anyone else encountered an issue with transactions displaying multiple times? Let’s say I purchased something on the 13th, it’s displaying as two of the exact same transaction in MYOB. Checked my bank, its only one transaction. Has been happening for a few weeks. Looks like I have submitted it as complete in tasks but now in “money out” it’s showing as money out twice. Bit of an issue as it shows I’m spending more than I actually am. Have logged out completely & signed back in as an attempt to refresh my profile but no success.
Email Alert: Please ignore the Unpaid invoice summaries email.
1 MIN READ Hey Solmates! If you received an email about monthly statements (unpaid invoice summaries) being sent to your customer, please disregard it - it was sent in error. Solo doesn't offer monthly statements so no settings were changed, your customers were not contacted and no action is needed. Shout out if you've got any questions and we'll get back to you.EOFY's done. Tax time isn't. 📋
1 MIN READ If your Solo records are still a maze of screenshots and receipts hiding in random folders, you're not behind - you're just in the next bit. Here's what to lock in. Don't miss this date📅 31 October - Business Activity Statement (BAS) and tax return submissions due. These aren't suggestions, they're legal requirements. Get them in your calendar now and they won't sneak up on you. We've got a 2026 EOFY Checklist that covers everything you need to get your Solo records tidy, whatever stage you're at: Grab the checklist Questions? Drop them below. Better here than a stress-Google at 11pm in October. You've got this. 💪WHY CAN'T I see more then last financial quarter?
This app! I swear to God!! Why would you limit me to only see this and last financial quarter? Why? So I have to pay my accountant so they can send me a print screen on it? If they can see it, that means I should be able to see it?! What if I want to see the financial quarter from 3 months ago? There is no reason that I can think of to limit this? Or is it only so I have to pay someone money or upgrade to another version? I was able to access it 3 days ago. But since it now is in July I can't access it anymore!!! Laughingstock who ever thought this was a good idea. And yes I'm furious because this is stupid!App issues
Hello since the most recent update, version 8.0.0, which I updated 5 days ago. Everytime I finish entering a transaction the app freezes and I have to force shut the app and log back in again. This is incredibly frustrating I’m using an iPhone 13 Pro and have never had this issue before. As I often only enter a weeks worth of transactions at a time, this makes the whole process a lot longer
SOLO BANK FEED DUPLICATES
Hi, requesting urgent support from MYOB Bank feeds team. I've got duplicate expenses in the bank feeds from what looks to be between 10/5/26 - 2/7/26. I've definitely checked my bank and these are not duplicate transactions from the supplier. There is far more than what I've screenshot. I've tried to request support via the chat and I called support during the support hours, however it hung up on me and I've had no response. Please contact me asap. Thank you.
Unable to view saved Receipts on paid Invoices
MYOB SOLO. Using on Android. When I complete a Paid Invoice and try to attach a copy of my saved Receipt, it appears to have saved, when i return to the app and open that Invioice then "View Receipt" i can only see tiles with 0.00% displayed. If i try and open these i get a progress indicator that seems to never get anywhere so i just cancel out of it. Example Receipt is a .pdf and is 71.96kb. I have tried attaching it both fron OneDrive, then also from a copy saved locally on my device. Please assist.Why wont it let me select “include in TPAR” on a sub contractor expense?
Hello Context: Plastering business in the construction industry I am unable to select “include in tpar” on a sub contractor expense. I have added the individuals ABN, email & address to his profile as a supplier. I can see the button but it is grey,faded & seems inactive. Any help is appreciated
