Share Your Ideas
Got a game-changing idea? Share it, vote on what matters, and help shape the future of Solo. Your input drives real improvements!
Which offline version to download
Hi, My computer recently crashed and I don't know what version of MYOB I was using so I don't know which version to download now. I had a MYOB Upgrade from FirstAccounts to AccountRight Standard v19 which included MYOB AccountRight Live Standard Annual Subscription. I have always worked offline though. The AR Live Standard must be slightly different to ARS v19 hence the messages I keep getting saying my file is not an ARS v19 company file, but I don’t know what the AR Live is equivalent to if not ARS v19. There is nothing like it in the MYOB download list. I have been able to download the original file from 2019 but can't download my most recent saved backup zip file. Does anyone have any idea what it might be equivalent to? Thanks, Vicki
$50 Solo Money Incentive
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Win more work on the spot, with Quotes in Solo!
Ready to quote on the go? Watch this quick how-to and start sending professional quotes, so customers can say yes on-the-spot. No more scribbling details on the back of a napkin or needing a laptop. Just open Solo, tap Create Quote, add the job details, photos or attachments and send it while the job’s still hot. Consistent branding and customer settings across invoices and quotes will get you looking like a pro, from the get-go. It’s one smooth flow with Solo! Remember to visit our Help articles if you get stuck!
WHY CAN'T I see more then last financial quarter?
This app! I swear to God!! Why would you limit me to only see this and last financial quarter? Why? So I have to pay my accountant so they can send me a print screen on it? If they can see it, that means I should be able to see it?! What if I want to see the financial quarter from 3 months ago? There is no reason that I can think of to limit this? Or is it only so I have to pay someone money or upgrade to another version? I was able to access it 3 days ago. But since it now is in July I can't access it anymore!!! Laughingstock who ever thought this was a good idea. And yes I'm furious because this is stupid!
Help
Hi All, I have a problem, I bought solo for mum to give it a go, but she has been unwell and her accountant passed away, now I’m trying to complete her 2024-2025 tax, no my issue is how do you run the profit and loss report? My app will only show this financial year and last financial year, seems we can go back to the year before that. I have screenshot my options.
SOLO BANK FEED DUPLICATES
Hi, requesting urgent support from MYOB Bank feeds team. I've got duplicate expenses in the bank feeds from what looks to be between 10/5/26 - 2/7/26. I've definitely checked my bank and these are not duplicate transactions from the supplier. There is far more than what I've screenshot. I've tried to request support via the chat and I called support during the support hours, however it hung up on me and I've had no response. Please contact me asap. Thank you.
Cant download expense receipts?
Hi So ive uploaded my receipts digitally because thats what the apps are supposed to be for. It seems like i dont have any options to download them when i go into each individual expense, is this some sort of error or am i missing something? If im audited i wont be able to show the receipts to the tax office. The Chat assistant just tells me how to upload expenses This is quite concerning.
We need a receipt capture widget.
Anyone want to get behind a few minor improvements we could do with? if I have to open the app, sign in, select receipt entry, scan, categorise, wait for confirmation, then a few more steps like “do not close this app” etc every time I make a purchase it’s going to get tiresome real quick! I suggest a widget that can be added to your Home Screen that captures the picture and queues it for processing specifically in myob. Either creates a myob album in your photos or holds them apart for processing then deletes them afterwards while you’re there perhaps make the widget show pending invoice number and recently paid number… just a thoughtApp issues
Hello since the most recent update, version 8.0.0, which I updated 5 days ago. Everytime I finish entering a transaction the app freezes and I have to force shut the app and log back in again. This is incredibly frustrating I’m using an iPhone 13 Pro and have never had this issue before. As I often only enter a weeks worth of transactions at a time, this makes the whole process a lot longerRelease 8.1.1 is here!
1 MIN READ You asked. We delivered 🎉 Big news, Solo community — Quotes are now live. Thanks to your feedback, one of the most requested features in Solo has officially landed. You can now create, send and track quotes like a pro, all in one place. And when a quote gets the green light, turn it into an invoice in a tap and get paid your way. It’s one smooth flow with Solo. With Quotes you can: create professional quotes in minutes send quotes on the go and win work quicker add photos of your work as attachments to help bring the job to life (emailed quotes only) keep quotes, invoices and payments moving easily, in one simple flow It’s all designed to help you keep work moving. Quote, invoice, and get paid. Gotta love that 😊 Tried Quotes yet? Drop a comment below and let us know what you think. If you can't see Quotes in your app, please update to the latest version.
Bug: Excel date fields are not "Date" format
Hi there, When exporting, say, the Transaction List as Excel, the date fields are not interpreted by Excel as "Date" format, but as "General", which is effectively "Text" format as far as using the data in the field. For example, I can't enter a date somewhere and then test via a formula whether the MYOB-generated dates are before or after that date. I have a vague recollection from when I used MYOB Premier and MYOB AccountEdge many years ago that they did a similar thing. Can the devs of any affected MYOB please set the date fields as "Date" format? I know they have control over this because dollar figure fields have a "Custom" format of "\$#,##0.00", so they know how do change field formats. Even a date-related "Custom" format would be acceptable, as long as Excel treats them as numerical dates (i.e. day number 1 = 1/1/1900). Thanks, Sean
