Share Your Ideas
Got a game-changing idea? Share it, vote on what matters, and help shape the future of Solo. Your input drives real improvements!Solo's got brains. Here's what it's doing behind the scenes 🧠
Did you know Solo has some seriously smart tech built right in? We're talking AI that learns how you work, spots patterns, and quietly handles the admin you'd otherwise have to do yourself. Here's what's going on behind the scenes. 👇 Smart matching that actually gets you 🧠 Solo's AI-powered smart matching is doing a lot of heavy lifting in the background. Every time a payment hits your bank account, Solo is already cross-checking it against your outstanding invoices and expenses — so nothing slips through the cracks. It doesn't stop there. Solo looks at the description of each bank transaction and suggests the right category for you. No more scrolling through a list trying to remember where you put things last time. The really clever bit? The more you use it, the smarter it gets. Every time you categorise a transaction, Solo learns your preferences and gets more accurate over time. Think of it as a bookkeeper that's paying close attention and taking notes. 📝 Tap to Pay and Online Payments: set and forget 💸 If you're using Solo's Tap to Pay or Online Payments features, here's a little bonus you might not have noticed. When a customer pays you, Solo automatically marks your invoice as paid and records any fees. Done, without lifting a finger. It even picks up the transaction from your connected bank account and matches that up too. You just need to confirm the suggested category, the rest... handles itself. The bottom line Less scrolling. Less guessing. Less time doing work-work. Solo's smart tech is quietly handling the reconciliation so you can focus on the stuff that actually matters — like running your business. ✨
Statement/Report of sales by client
Hi! Would be great to expand the reporting function of the Solo app to include reporting on hours and/or income, per client. Eg. I provide services to two clients (primarily) and need to demonstrate less than 80% of my income is from one contractor to confirm 2026 Payroll tax exemption. This doesn’t seem to be available in the current state without exporting a ledger and adding up each invoice by client (etc etc) … a time consuming pain considering all the data I need is entered at invoice. And I can’t justify jumping to myob-lite just because reporting is overly basic, yet most other aspects are adequate to my needs. 🙏Adding an inventory system to Solo
Hey Solmates 👋 Imagine if Solo could keep track of what you’ve got on the shelf! How good would that be? Based on an idea from one of our awesome Solmates, we’ve shared this idea on the Forum so you can comment and vote. The idea is to add simple inventory tracking so your item quantities stay in sync with your invoices, and you can quickly see what’s running low. As always, we love your feedback. If you’d find value in this, please upvote and comment! Our teams pay close attention to the Community Forum, and you never know, this might end up in Solo one day… ☁️Different bank account for different customers - should Solo handle that?
This ever happen to you? You want customer A to pay bank account 1, and customer B to pay bank account 2. Different banking buckets for different things. Solo can’t handle that for you right now. But, we've seen this brought up a few times and we want to hear from the community. Have your say If you'd like Solo to store multiple settlement bank account details so you can pick the right one for each invoice, then hit that vote button ⤴️ and add your thoughts on why this is a must-have in the comments ⤵️
Subscription cancellation
Hi I have been trying to cancel my subscription for over a month and finally got through on Wednesday after being I b hold for hours. I have never used the app and don't plan to but now because I was 3 days late cancelling have been charged a full years fee which I don't believe I should be paying I'm just wondering if there's anything that can be done or I may be forced to escalate ir further Thank you EzraVote for Quotes!
Hey Solmates! 😎 We’ve seen a bunch of you asking if you can create quotes in Solo. Right now, that’s a no-go—but that could change! 🚀 If this feature would make your life 100x easier, smash that vote button and drop a comment! 🗳️💬 Tell us how you’d use it, what you’d love to see, and why it matters to you. The more votes it gets, the closer it gets to landing on our roadmap. Let’s bring this to life! ✨Saved Notes: Less typing, more doing
Ever find yourself typing the same thing on every invoice? An NDIS number, a rego, a job reference, or that one note you always include? Yeah… it gets old fast. That’s where Saved Notes come in. Save up to 10 notes and reuse them whenever you need, no more retyping, no more copy-paste. How it works: There are two ways to use Saved Notes 👇 From inside an invoice Open or create an invoice Scroll to the bottom and tap Saved customer notes Select Create note to add a new one, or Use note to add an existing one From settings Go to More → Invoice settings → Customer notes Tap the + in the top right to create a new note Set it once, use it whenever, and finally retire the copy-paste routine. If you’ve got any questions, drop us a message below or jump into the app to chat with us via More >> Chat with us 🙂Brb – Easter & Anzac Day at Solo
2 MIN READ Hey Solmates 🐇 With the Easter & ANZAC long weekends coming up, we wanted to give you a quick heads up on what that means for your payments, bank feeds and support hours. If you’re trading over the break, here’s the key info. Payments and connected accounts over Easter & Anzac Day Because banks and payment providers don’t process transactions on public holidays, you may notice an extra 1–2 business days added to normal processing time. That can mean: Tap to Pay and Online Payments taking a little longer to settle Bank transactions appearing in Solo a few days later than you’d usually expect Settlements sitting in “pending” until the next business day cycle kicks in This is a standard public holiday slowdown across the banking system, and things typically move through as soon as normal processing resumes. If you’re waiting on something specific, it’s worth factoring in the public holidays before escalating. In most cases, it simply needs that next business day to clear. Gone fishin’ 🎣 We’re putting the tools down over the Easter long weekend (April 3-6) and again on Monday April 27 to observe Anzac Day. Don’t let our brief downtime stop you from reaching out, all messages will land safely in our queue and we’ll get back to you as soon as we’re back on deck. Need a hand while we’re offline? The forum is always open, and it’s a solid place to: Check if someone’s asked the same question Pick up tips from other Solmates Browse the Learn section for step-by-step guides Even outside live chat hours, there’s plenty of support at your fingertips. If you’re planning jobs, invoicing or waiting on payments over Easter and Anzac Day, just build those public holidays into your timing. Once business days resume, everything ticks along as usual. Whether you’re taking a break or powering through, here’s to a smooth Easter and Anzac Day for your business!
I've just started using Shopify, can it be linked?
Hi Team, I've just opened a storefront using Shopify. Is there a way to link it to my MYOB Solo account? With the fees and % taken from each transaction, and the pay-outs hitting my linked bank account in bulk - rather than per invoice - I'm having trouble reconciling the numbers in my MYOB app. Thanks, CrystalConnecting more bank accounts in Solo
Hey Solmates — this one comes straight from you. 👏 A couple of you floated the idea of connecting more than two bank accounts in Solo — and honestly? We get it. Different accounts for different parts of your business just makes sense. So we're putting it to the community. Drop a comment below telling us how many accounts would hit the sweet spot for you. (and don't forget to cast your vote so our Product Team can see just how much this matters. 🗳️)
