Solo Hot Tips
2 MIN READ Hey there, Solmates! 🚀 We’re beyond hyped to have you here! If you're part of Solo, you're officially a Solmate. 💜 That means you're part of a community that’s all about support, sharing wisdom, and—let’s be real—a slight vendetta against spreadsheets. Whether you’re here to drop knowledge, ask burning questions, or just vibe with the community, this is your space to shine. ✨ Think of this forum as your digital chill zone—a safe, inspiring, and fun place where we’ve got each other’s backs. To help you get the most out of Solo, check out these Hot Tips you don’t wanna miss: 1️⃣ Quick & Secure Logins with Biometrics Skip the hassle of typing your password every time—just use fingerprint or facial recognition for quick access. 📍 How to enable: More > App settings > Enable biometrics 2️⃣ Need Help? We Got You. Got a question? Here’s how to reach us: ✔ If you’re signed in: Go to More > Digital Assistance and ask the bot your question. If it can’t help, a human will. 🔐 Locked out? No problem. On the login screen, tap Help > Click the purple icon (bottom right) > Ask the digital assistant or request a human. ⚠ Tip: If you’re not logged in, have your name, email, and client ID ready to speed things up. 3️⃣ Set Up Tap to Pay (T2P) Like a Pro Accept payments with just a tap—no card reader needed. 📍 How to enable: More > Invoice settings > Payment settings > Take payments with a tap What you’ll need to set up: ✔ Australian Business Number (ABN) ✔ Business trading & sales details ✔ Proof of identity (driver’s licence or passport) ✔ Bank details for receiving payments ✔ Estimated annual sales & invoices per month 💡 Not seeing the Tap to Pay option? You might need to update your phone’s software.
Add GPS Mileage Tracking to Solo
We’ve heard you! Tracking mileage for tax time can be a total hassle. So, we'd love to hear about your interest in automated GPS mileage trackers. 🚗 Here’s what it could do: • Auto-track your business trips (no more guessing distances) • Crunch the numbers for you • Keep a tidy trip history for tax time • Let you manually add trips when needed Would this make managing your business travel easier? Let us know by up voting or leaving a comment!Invoice customisations
We’ve been hearing some great suggestions from you! Have you spotted the 'ship to' section popping up on your invoices, even though you’re not shipping anything? Would removing it make life easier for your business? We’d love to hear your feedback, jump in here to share your thoughts! If you’re keen on this idea, hit the vote button, and we’ll keep you in the loop with any updates. 🚀 Your feedback makes Solo better for everyone, thanks for being part of the journey! 🙌
Heads up: Planned Outage
1 MIN READ Hey there Solmates, Just a quick note to let you know about some planned maintenance for Identity Services. It’s all part of our mission to keep things running smoothly and reliably for you. Outage Details Start Time: Wednesday 22 nd January 8pm AEDT End Time: Wednesday 22 nd January 11pm AEDT Duration: Up to 15 minutes during this period During this time, logging into Solo, MyAccount, and the Community Forum will be temporarily unavailable. We know downtime can be a pain, but we’re working hard to keep the disruption to a minimum. Why We’re Doing This We’re rolling out updates to keep our service working tight What You Need to Know Solmates will not be able to login for a few minutes during this time period. This includes Solo, MyAccount, and the Community Forum Stay in the Loop We’ll keep you updated in this thread if anything changes or there’s more info to share. Thanks for sticking with us while we make Solo even better! Got questions? Drop a comment below or reach out to us via In-app support for any questions.GST-Exclusive Invoicing Option in Solo
We’ve been hearing some great ideas lately here's a new one from someone who reached out via chat. Picture this: You want to bill your client $1000. Boom! You punch that in, hit the GST-exclusive toggle, and like magic, Solo adds the 10% GST for you. Your invoice now shows $1000 + $100 GST = $1100 total. No more mental gymnastics or calculator acrobatics! • One click to flip between GST-inclusive and exclusive • Crystal-clear labels (because who needs more tax-induced headaches?) • Math that actually adds up (we know, revolutionary stuff) Is this the invoicing nirvana you've been dreaming of? Give us a shout in the comments or slam that thumbs-up button. The more noise you make, the quicker we can turn Solo into your personal GST-wrangling sidekick.
Saving frequently used items
We got this great idea via the digital assistant and we thought we simply MUST share it with our Solmates and see what you guys think. Don't forget to vote on the ideas you'd like to see implemented! "I’d love to have a way to save my go-to invoice items instead of typing them out every single time. For example, if I often bill for “Logo Design” at $500, I could just save it once and quickly add it to any invoice. It would save me so much time and effort, making invoicing way easier and more efficient."Time tracking that feels like magic
I always end up working more hours than I quote and bill for. Tracking time accurately is difficult, and I would rather undercharge myself than risk making my clients feel overcharged. It's easier to give away that extra 20-30% of work for free than to spend time on the admin of making sure I got things right that I find super tedious. It would be incredible if Solo offered a time tracking tool that could automatically capture my work activities with minimal manual input. Ideally, it would track what I'm doing, identify the client, and calculate the cost based on any data it can access from my phone or PC, calendar or anything else. This tool could then generate an itemised invoice with brief descriptions of the work, giving my clients confidence that they're receiving value for their money. I have a lot of data that I would gladly feed to Solo to make this happen. My calendar shows client bookings, Google Docs and other apps often include client names in their titles, and I use a timer app (when I remember) to track my work time. I'd be happy to provide all this data in exchange for an invoice that looks good and earns me that extra 20-30% that I really should be charging.
