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Don’t want to add partners income and unrelated expenses
When the bank account gets linked the whole transactions come through most of them are home payments etc not business as I’m a sole trader and my husband’s income comes thru the same account. How do I get rid of the stuff that’s not business related? It doesn’t have a category. TIA✅ FIXED - Heads up for NAB users: we’re onto it
2 MIN READ Update - June 27th, 2025 Hey Solmates 👋 We’ve got some long-awaited news that’s sure to brighten your day, drumroll please 🥁... As of today (June 27th), NAB has made the adjustments needed to resolve those pesky 404 errors when connecting your bank account to Solo! 🎉 Over the past few weeks, NAB’s data hasn’t been playing nice with Open Banking (the clever tech behind Connected Accounts). It’s been a tough nut to crack, with teams from all over jumping in to tackle the issue. We really appreciate your patience while we worked through this. That said, we don’t just want to close the loop here, please try reconnecting your NAB account. If you hit any bumps or have questions, we’re always here, standing by to help. Let’s make sure everything lands smoothly from here on out. If you need a hand, please comment below, or reach out to us via More > Digital assistant in the app! Original Post If you’ve been trying to link your NAB account through Connected Accounts and hitting roadblocks, yep, you’re not imagining it. There’s a known issue affecting NAB connections, and we know it’s causing a real headache. Here’s what’s going on NAB’s data isn’t playing nice with Open Banking (that’s the tech behind Connected Accounts). That means some Solo users are getting stuck, especially with newer NAB accounts, or when NAB doesn’t send through all the details we need to complete the setup. Sometimes it looks like everything’s working… and then boom, error page. Not fun. Here's what we are doing We’ve flagged this with our mates at Adatree (they help power Connected Accounts), and it’s been escalated to NAB’s tech team. While we wait on a fix, we’re doing everything we can from our side, keeping a close eye on things, improving how we handle patchy data, and rolling out behind-the-scenes updates. If you’ve had a failed attempt, it might be worth trying again after a short wait. We’re on it, and we won’t rest till things are sorted. As always, if you need a hand, comment below, or reach out to us via the Digital assistant in the app! Thanks for sticking with us. You’ve got this, and we’ve got your back.
How do I duplicate an invoice in Myob solo?
Hi, how do I duplicate an invoice in myob solo, so that when I am sending another to the same customer next month, I don’t have to waste time typing out all the items and details again ? I want to be able to duplicate a previous invoice then just quickly change the dates of various items and send it. ThanksUnable to send invoice
I have recently started using MYOB solo , I emailed off about 6 invoices last night and then I was unable to send any more . Is there a daily limit ? Tried again next morning and was able to send 1 more but then same message appeared “ Unable to Send “. Any idea on why this is happeningVote for Quotes!
Hey Solmates! 😎 We’ve seen a bunch of you asking if you can create quotes in Solo. Right now, that’s a no-go—but that could change! 🚀 If this feature would make your life 100x easier, smash that vote button and drop a comment! 🗳️💬 Tell us how you’d use it, what you’d love to see, and why it matters to you. The more votes it gets, the closer it gets to landing on our roadmap. Let’s bring this to life! ✨Mobile Text Scaling – We’d Love Your Input.
1 MIN READ Some users have mentioned that when they adjust text size on their phones, Solo doesn’t always respond the way it should. We know how important accessibility and usability are, especially on mobile. This isn't working perfectly (yet), but we’re keen to improve it. If you’ve experienced this or have thoughts to share, please vote and leave a comment. Your feedback helps us prioritise what matters most to you.
Bank feed in Solo shows little or no information
I don't get any information in my bank feed on most transactions beyond one word like "purchase" It means I can only categorise things while also having my bank app open is this really the design? I'd like to be able to categorise my spend efficiently and this is painstaking. LMK if I'm doing something wrong. Thanks!
Add Items to Invoices Inc GST?
Hi Everyone, Have just set up Solo for the new financial year, have transitioned over from another product. My short experience with the app / setup / ease-of-use so far has been positive, however there is one annoyance/issue that I have discovered regarding GST on invoice items .... I have 2x different types of customers - For one type I quote ex. GST , for most I quote inc. GST Under Money In -> Invoice Settings -> GST Display, I have set this to GST Inclusive however my understanding is that this setting only changes the way that the invoices are displayed overall. I also understand that changing this setting only applies to future invoices - and I have generated an invoice after changing this setting. When I provide a general quote to my customers (inc. GST), I can only specify ex.GST amounts for items on an invoice. Given that the idea behind Solo is to make less work / less admin - I am now finding myself having to manually calculate ex. GST amounts, because I'm used to working with amounts including GST. This is also an annoyance due to rounding .... For example, this morning I issued an invoice for $225 (inc. GST) - If I enter that item ex.GST as $204.54, MYOB adds $20.45 to the invoice and it comes out as $224.99 If I enter that item ex.GST as $204.55, MYOB adds $20.46 to the invoice and it comes out as $225.01 I also accept cash as a payment method - So in this example, the invoice reads $224.99 , the customer has given me $225 , and when I deposit that in the bank, the deposit amounts won't match up? I understand that it's "only 1 cent" - but is there a way to fix this properly? In the previous system that I was using prior to MYOB, that just allowed me to type in the invoice / item as $225 , and specify that it included GST - and that made the total invoice amount $225. Would appreciate any additional information about this - hoping that there is a solution! ThanksCannot connect SOLO to ANZ business account
I have tried to connect my ANZ Business Extra Account to SOLO. I login with my ANZ internet details and managed to get in, but my account appears as Unavailable Account. And there are no available accounts. I called ANZ and had a chat with one of their team for about 30 minutes and it was completely useless as the person could not find a solution. Has anyone experienced a similar issue with ANZ?
Any way to add super detils to invoice in SOLO?
Howdy! I'm freelance with a company and I do regular contract work with them. They pay me superannuation, which is 11.5% of my fee. I am onaorded with them adn I think they are required to by law. I can't seem to find a way to add super details in SOLO. It has to be seperate tot he total fee on the invoice - the super contribution is not part of my fee, rather it's a contribution to that account seperately. If thatmakes sense. Am I missing something or is there any workaround for this? Kind of makes SOLO unusable for me if I can't add super.Monthly subscription expenses?
I just got Solo and have started adding my expenses. a lot of my expenses are monthly bills from recurring subscription services. but there is no way to add a recurring monthly bill? is this ever something that could be implemented or will it never be possible? Like for accounting I guess you need individual receipts for every transaction? or is a better way to wait until the end of the year and try and get a total 12 month receipt from the places I’m subscribed to? If that’s even offered by a company. its the way a lot of business is going these days, so many of my business bills are via subscription based services/products
Add a favourites option to customers/suppliers
I have certain customers that hire me on a repeated basis, so it would be awesome to be able to set them as a favourite for quick access over the many one off customers, and I am sure that there will be many people on here that agree and may want this on the suppliers as well
Cant download expense receipts?
Hi So ive uploaded my receipts digitally because thats what the apps are supposed to be for. It seems like i dont have any options to download them when i go into each individual expense, is this some sort of error or am i missing something? If im audited i wont be able to show the receipts to the tax office. The Chat assistant just tells me how to upload expenses This is quite concerning.
