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Product Help & Ideas

Need help with using your software? Ask here to get help from other MYOB customers, Accountants, Bookkeepers and moderators
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color: var(--lia-rte-custom-color-18);\n}\n\n.myob-social-links {\n margin-bottom: 0;\n}\n\n.myob-social-links li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.myob-social-links li + li {\n margin-left: 1.25em;\n}\n\n.myob-social-links li a:before {\n content: \" \";\n display: inline-block;\n width: 24px;\n height: 24px;\n background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath 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style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath 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url(\"data:image/svg+xml;base64,PHN2ZyBjbGFzcz0ibXlvYi1pY29uIiB2aWV3Qm94PSIwIDAgMjQgMjQiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+IDxwYXRoIGQ9Ik0xMiAwYzYuNjE3IDAgMTIgNS4zODMgMTIgMTIgMCA2LjYxNi01LjM4MyAxMi0xMiAxMlMwIDE4LjYxNiAwIDEyQzAgNS4zODQgNS4zODMgMCAxMiAwem03IDE2LjE2NlY3LjgzYzAtMS41Ni0xLjI3LTIuODMtMi44MzMtMi44M0g3LjgzM0M2LjI3MSA1IDUgNi4yNyA1IDcuODN2OC4zMzVDNSAxNy43MjkgNi4yNzEgMTkgNy44MzMgMTloOC4zMzRDMTcuNzMgMTkgMTkgMTcuNzMgMTkgMTYuMTY2ek04LjU0NSA5LjUyTDggOS41MjRWNmgxdjIuODgxYy0uMTcyLjE5Ny0uMzIzLjQxLS40NTUuNjM5ek0xNSAxMS41YzAgMS42NTYtMS4zNDQgMy0zIDMtMS42NTcgMC0zLTEuMzQ0LTMtMyAwLTEuNjU3IDEuMzQzLTMgMy0zIDEuNjU2IDAgMyAxLjM0MyAzIDN6bS01LTMuNDQ0VjZoNi4xNjdDMTcuMTc4IDYgMTggNi44MjIgMTggNy44MzF2MS42N2wtMi41NTMuMDA1QzE0Ljc1NCA4LjMxMyAxMy40NzcgNy41IDEyIDcuNWMtLjczMSAwLTEuNDA5LjIxMi0yIC41NTZ6TTE2IDhoMVY3aC0xdjF6TTcgOS41MjRsLTEgLjAwM1Y3LjgzMmMwLS43MS40MDktMS4zMTggMS0xLjYyMnYzLjMxNHoiIGZpbGw9IiM2ODc0ODAiIGZpbGwtcnVsZT0iZXZlbm9kZCIvPiA8L3N2Zz4=\")\n 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error","conversation":{"__ref":"Conversation:conversation:891644"},"id":"message:891644","revisionNum":1,"uid":891644,"depth":0,"board":{"__ref":"Forum:board:Bus-Pay"},"author":{"__ref":"User:user:227213"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-04-02T23:14:12.377+11:00","lastPublishTime":"2025-04-02T23:14:12.377+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi,   We have had a very strange and worrisome issue which came up the 3 times now. The first time, 3 months ago, we noticed 3 employees payruns popped up again like a duplicate payrun and it defin...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi,   We have had a very strange and worrisome issue which came up the 3 times now. The first time, 3 months ago, we noticed 3 employees payruns popped up again like a duplicate payrun and it definitely wasn't done by us. Thankfully we managed to delete them and got the numbers back to normal. This month again, it's happened again. All of March2025 salaries were processed and closed by the 29th, when all of a sudden, a pay-run for an employee popped up with a payrun date of 31st March. This employee was already paid by the 29th. So this was like a duplicate payrun. Today same thing happened for yet another employee. A payrun dated 1/4/2025 pops up for yet another employee whose salary was already processed by on 28th MArch. What is going on MYOB??? This is a really serious matter and I wish someone immediately resolves this. These duplicate payrolls show up in 'payrun' tab as well as in 'prepare electronic payment'. Like wise it also messes up with our P&L, Balance sheet, so one can imagine the criticality of this issue. 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Catching up on entering some February purchase invoices and the arrow to the left of \"March\" doesn...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891641":{"__typename":"Conversation","id":"conversation:891641","topic":{"__typename":"ForumTopicMessage","uid":891641},"lastPostingActivityTime":"2025-04-02T21:52:46.779+11:00","solved":false},"Forum:board:Bus-Banking":{"__typename":"Forum","id":"board:Bus-Banking","displayId":"Bus-Banking","nodeType":"board","conversationStyle":"FORUM","title":"MYOB Business: Banking","shortTitle":"MYOB Business: Banking","parent":{"__ref":"Category:category:Business"}},"User:user:256450":{"__typename":"User","uid":256450,"login":"yobers","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:256450"},"ForumTopicMessage:message:891641":{"__typename":"ForumTopicMessage","subject":"Bank feed requiring account details","conversation":{"__ref":"Conversation:conversation:891641"},"id":"message:891641","revisionNum":1,"uid":891641,"depth":0,"board":{"__ref":"Forum:board:Bus-Banking"},"author":{"__ref":"User:user:256450"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-04-02T21:52:46.779+11:00","lastPublishTime":"2025-04-02T21:52:46.779+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" When trying to upload a new .qif statement into my bank feed I have been told that in order to keep using my bank feed I need to select a bank account type. This has never happened before. After sele...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When trying to upload a new .qif statement into my bank feed I have been told that in order to keep using my bank feed I need to select a bank account type. This has never happened before. After selecting 'everyday account' I am then prompted to enter my bank account details (acct no, bsb etc) before I can save and start uploading statements again into my bank feed. I have no interest in automatically connecting my bank account and therefore do not wish to provide my bank account details. I manually upload .qif statements and that works perfectly fine for me. Could you please let me know how I can satisfy the need to select a bank account type without having to enter my bank account details. Thankyou. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"712","tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}},"Conversation:conversation:891636":{"__typename":"Conversation","id":"conversation:891636","topic":{"__typename":"ForumTopicMessage","uid":891636},"lastPostingActivityTime":"2025-04-02T20:22:35.907+11:00","solved":true},"Forum:board:Accounting_Software_General":{"__typename":"Forum","id":"board:Accounting_Software_General","displayId":"Accounting_Software_General","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Getting Started","shortTitle":"AccountRight: Getting Started","parent":{"__ref":"Category:category:AccountRight"}},"User:user:355760":{"__typename":"User","uid":355760,"login":"Bree_2951","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:355760"},"ForumTopicMessage:message:891636":{"__typename":"ForumTopicMessage","subject":"Creating a company file","conversation":{"__ref":"Conversation:conversation:891636"},"id":"message:891636","revisionNum":1,"uid":891636,"depth":0,"board":{"__ref":"Forum:board:Accounting_Software_General"},"author":{"__ref":"User:user:355760"},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-04-02T19:20:52.703+11:00","lastPublishTime":"2025-04-02T19:20:52.703+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" In AccountRight Premier when I go to create a company file, it asks 'Where are you located' and gives the option of either Australia or NZ. This indicates that I can only use AccountRight Premier for...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891629":{"__typename":"Conversation","id":"conversation:891629","topic":{"__typename":"ForumTopicMessage","uid":891629},"lastPostingActivityTime":"2025-04-02T16:45:39.085+11:00","solved":false},"Forum:board:Staffing_and_Payroll":{"__typename":"Forum","id":"board:Staffing_and_Payroll","displayId":"Staffing_and_Payroll","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Payroll","shortTitle":"AccountRight: Payroll","parent":{"__ref":"Category:category:AccountRight"}},"User:user:93077":{"__typename":"User","uid":93077,"login":"Yun","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:93077"},"ForumTopicMessage:message:891629":{"__typename":"ForumTopicMessage","subject":"Superannuation Payment Return","conversation":{"__ref":"Conversation:conversation:891629"},"id":"message:891629","revisionNum":1,"uid":891629,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:93077"},"metrics":{"__typename":"MessageMetrics","views":5},"postTime":"2025-04-02T16:45:39.085+11:00","lastPublishTime":"2025-04-02T16:45:39.085+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" The bank received the superannuation payment return due to Insufficient funds in the bank account. So does it will auto direct debit again from the bank, or i have to reverse pay supernations and process again. Thank you. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891618":{"__typename":"Conversation","id":"conversation:891618","topic":{"__typename":"ForumTopicMessage","uid":891618},"lastPostingActivityTime":"2025-04-02T17:59:07.265+11:00","solved":false},"Forum:board:Sales_and_Purchases":{"__typename":"Forum","id":"board:Sales_and_Purchases","displayId":"Sales_and_Purchases","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Sales and Purchases","shortTitle":"AccountRight: Sales and Purchases","parent":{"__ref":"Category:category:AccountRight"}},"User:user:1368":{"__typename":"User","uid":1368,"login":"Mike_James","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS0xMzY4LTQ4N2k3M0EzMkFBQzNCOUMwOUJE"},"id":"user:1368"},"ForumTopicMessage:message:891618":{"__typename":"ForumTopicMessage","subject":"User can edit supplier payment details even though their role excludes that.","conversation":{"__ref":"Conversation:conversation:891618"},"id":"message:891618","revisionNum":1,"uid":891618,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:1368"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-04-02T15:11:15.367+11:00","lastPublishTime":"2025-04-02T15:11:15.367+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" A client rang me to check whether they were doing something wrong. We tested various settings on my own log in, and seem to have the same issue. \n   \n The user has access to Cards, and under the Cards sub-option, the Supplier Payment details is excluded, and Supplier cards is marked as read-only. Yet the user can edit supplier payment details. \n   \n The user also has Sales, Purchases and Inventory roles. \n   \n Is there something else that should be done (within the user roles that is?) ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"507","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891596":{"__typename":"Conversation","id":"conversation:891596","topic":{"__typename":"ForumTopicMessage","uid":891596},"lastPostingActivityTime":"2025-04-02T16:20:27.341+11:00","solved":false},"Forum:board:MultiCurrencyTest":{"__typename":"Forum","id":"board:MultiCurrencyTest","displayId":"MultiCurrencyTest","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Inventory and Multi Currency","shortTitle":"AccountRight: Inventory and Multi Currency","parent":{"__ref":"Category:category:AccountRight"}},"User:user:301074":{"__typename":"User","uid":301074,"login":"DonnaLee1972","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:301074"},"ForumTopicMessage:message:891596":{"__typename":"ForumTopicMessage","subject":"Merging Inventory Items","conversation":{"__ref":"Conversation:conversation:891596"},"id":"message:891596","revisionNum":1,"uid":891596,"depth":0,"board":{"__ref":"Forum:board:MultiCurrencyTest"},"author":{"__ref":"User:user:301074"},"metrics":{"__typename":"MessageMetrics","views":15},"postTime":"2025-04-02T13:01:53.596+11:00","lastPublishTime":"2025-04-02T13:01:53.596+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Good Morning, Is it possible to merge inventory items. An item has been superseded and I want to merge the old item to new, to keep track of sales (rather than just marking it as inactive) ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"191","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891388":{"__typename":"Conversation","id":"conversation:891388","topic":{"__typename":"ForumTopicMessage","uid":891388},"lastPostingActivityTime":"2025-04-02T12:57:52.335+11:00","solved":false},"User:user:239628":{"__typename":"User","uid":239628,"login":"KellyB4","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:239628"},"ForumTopicMessage:message:891388":{"__typename":"ForumTopicMessage","subject":"Is rostering and timesheets free with accountright Plus","conversation":{"__ref":"Conversation:conversation:891388"},"id":"message:891388","revisionNum":2,"uid":891388,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:239628"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-03-31T12:03:08.697+11:00","lastPublishTime":"2025-04-02T12:57:52.335+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi We have about 200 employees. Is the rostering system free with account right? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"82","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891483":{"__typename":"Conversation","id":"conversation:891483","topic":{"__typename":"ForumTopicMessage","uid":891483},"lastPostingActivityTime":"2025-04-02T12:57:32.969+11:00","solved":false},"User:user:277526":{"__typename":"User","uid":277526,"login":"Janine97","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:277526"},"ForumTopicMessage:message:891483":{"__typename":"ForumTopicMessage","subject":"Supplier trading terms changing","conversation":{"__ref":"Conversation:conversation:891483"},"id":"message:891483","revisionNum":2,"uid":891483,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:277526"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-01T11:11:00.235+11:00","lastPublishTime":"2025-04-02T12:57:32.969+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, we have had several cases of the supplier payment terms being changed, but no one is updating them.  Is it possible for them to change all by themself?  This is completely throwing out all data entry of bills and reporting.  Why is it happening? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"266","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891565":{"__typename":"Conversation","id":"conversation:891565","topic":{"__typename":"ForumTopicMessage","uid":891565},"lastPostingActivityTime":"2025-04-02T12:54:50.676+11:00","solved":false},"User:user:324247":{"__typename":"User","uid":324247,"login":"BambooDownUnder","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:324247"},"ForumTopicMessage:message:891565":{"__typename":"ForumTopicMessage","subject":"Can not delete purchase order.","conversation":{"__ref":"Conversation:conversation:891565"},"id":"message:891565","revisionNum":2,"uid":891565,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:324247"},"metrics":{"__typename":"MessageMetrics","views":14},"postTime":"2025-04-02T09:13:57.287+11:00","lastPublishTime":"2025-04-02T12:54:50.676+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi there. \n Trying to delete purchase order . Error message cant delete order with payments against it. \n There are no payments against it. Have checked all settings and have permission to delete a purchase order. Anyone else had this issue? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"243","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891577":{"__typename":"Conversation","id":"conversation:891577","topic":{"__typename":"ForumTopicMessage","uid":891577},"lastPostingActivityTime":"2025-04-02T12:45:06.525+11:00","solved":false},"User:user:173222":{"__typename":"User","uid":173222,"login":"Nereida_TBS","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:173222"},"ForumTopicMessage:message:891577":{"__typename":"ForumTopicMessage","subject":"Change of company structure","conversation":{"__ref":"Conversation:conversation:891577"},"id":"message:891577","revisionNum":2,"uid":891577,"depth":0,"board":{"__ref":"Forum:board:Accounting_Software_General"},"author":{"__ref":"User:user:173222"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2025-04-02T10:36:31.135+11:00","lastPublishTime":"2025-04-02T12:45:06.525+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm using AccountRight and mistakenly set up a data file as a Company instead of a Partnership. \n Is there anyway of changing this without creating another entirely new data file and transferring data? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"203","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:AccountRight","text":"AccountRight","time":"2013-02-08T12:20:39.776+11:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891572":{"__typename":"Conversation","id":"conversation:891572","topic":{"__typename":"ForumTopicMessage","uid":891572},"lastPostingActivityTime":"2025-04-02T14:59:30.585+11:00","solved":false},"User:user:140315":{"__typename":"User","uid":140315,"login":"greened","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:140315"},"ForumTopicMessage:message:891572":{"__typename":"ForumTopicMessage","subject":"Changing column width in invoice template","conversation":{"__ref":"Conversation:conversation:891572"},"id":"message:891572","revisionNum":2,"uid":891572,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:140315"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-02T10:08:00.984+11:00","lastPublishTime":"2025-04-02T12:43:15.485+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I want to change the column width in Time Billing template but can't.  The description column is too narrow whereas other columns are way too wide.  Any ideas?  Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"184","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891553":{"__typename":"Conversation","id":"conversation:891553","topic":{"__typename":"ForumTopicMessage","uid":891553},"lastPostingActivityTime":"2025-04-02T15:41:34.757+11:00","solved":false},"User:user:283734":{"__typename":"User","uid":283734,"login":"SamLIANG","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:283734"},"ForumTopicMessage:message:891553":{"__typename":"ForumTopicMessage","subject":"Quantity in Inventory register and Inventory List is different","conversation":{"__ref":"Conversation:conversation:891553"},"id":"message:891553","revisionNum":2,"uid":891553,"depth":0,"board":{"__ref":"Forum:board:MultiCurrencyTest"},"author":{"__ref":"User:user:283734"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-04-01T23:34:11.140+11:00","lastPublishTime":"2025-04-02T12:42:02.081+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dear Team,  \n   \n When i check the stock on hand from the inventory report I find that some of the items have different stock on hand in inventory register report and inventory list report. It should be a system error. Can you correct the problem for me? \n   \n Thank you \n   \n Regards, \n Sam Liang ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"319","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891592":{"__typename":"Conversation","id":"conversation:891592","topic":{"__typename":"ForumTopicMessage","uid":891592},"lastPostingActivityTime":"2025-04-02T12:56:05.470+11:00","solved":false},"User:user:21333":{"__typename":"User","uid":21333,"login":"Elgin99","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:21333"},"ForumTopicMessage:message:891592":{"__typename":"ForumTopicMessage","subject":"Date Field in Professional Sales Layout","conversation":{"__ref":"Conversation:conversation:891592"},"id":"message:891592","revisionNum":1,"uid":891592,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:21333"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-02T12:40:30.995+11:00","lastPublishTime":"2025-04-02T12:40:30.995+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have been a long time user of MYOB AccountRight and more specifically the Professional Sales Layout on the desktop application. Over the last few weeks I have been unable to tab out of the date field and am forced to use the mouse to move into another field. This has slowed the process down and feels inefficient. Using the Tab key to move between all the fields worked fine previously. Is anyone else aware of this as a problem. 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"262","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891578":{"__typename":"Conversation","id":"conversation:891578","topic":{"__typename":"ForumTopicMessage","uid":891578},"lastPostingActivityTime":"2025-04-02T12:13:41.312+11:00","solved":false},"Forum:board:ARBanking":{"__typename":"Forum","id":"board:ARBanking","displayId":"ARBanking","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Banking","shortTitle":"AccountRight: Banking","parent":{"__ref":"Category:category:AccountRight"}},"User:user:356776":{"__typename":"User","uid":356776,"login":"mlillis","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:356776"},"ForumTopicMessage:message:891578":{"__typename":"ForumTopicMessage","subject":"MYOB PAYBY NOT ALLOCATING IN BANK FEED","conversation":{"__ref":"Conversation:conversation:891578"},"id":"message:891578","revisionNum":1,"uid":891578,"depth":0,"board":{"__ref":"Forum:board:ARBanking"},"author":{"__ref":"User:user:356776"},"metrics":{"__typename":"MessageMetrics","views":7},"postTime":"2025-04-02T10:53:19.047+11:00","lastPublishTime":"2025-04-02T10:53:19.047+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi everyone. Usually when someone pays their invoice online, it is automatically allocated to the invoice and then shows as possible match found in the bank feed and we match up the transaction. We have done hundreds of these no issue.   We have had 3 in a row where the transaction is showing up in the online payments report, and the invoices are showing as paid, but we cannot allocate it to the transaction in the bank feed. It is quite weird because we have multiple transactions since then that have worked fine.   Do I just go and allocate to the undeposited funds account? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"596","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891576":{"__typename":"Conversation","id":"conversation:891576","topic":{"__typename":"ForumTopicMessage","uid":891576},"lastPostingActivityTime":"2025-04-02T10:22:25.104+11:00","solved":false},"User:user:156281":{"__typename":"User","uid":156281,"login":"statewide123","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:156281"},"ForumTopicMessage:message:891576":{"__typename":"ForumTopicMessage","subject":"invoice","conversation":{"__ref":"Conversation:conversation:891576"},"id":"message:891576","revisionNum":1,"uid":891576,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:156281"},"metrics":{"__typename":"MessageMetrics","views":7},"postTime":"2025-04-02T10:22:25.104+11:00","lastPublishTime":"2025-04-02T10:22:25.104+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" can get payment for old invoice created on pc  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"53","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891573":{"__typename":"Conversation","id":"conversation:891573","topic":{"__typename":"ForumTopicMessage","uid":891573},"lastPostingActivityTime":"2025-04-02T15:44:59.954+11:00","solved":false},"Forum:board:AccountRight-Reports":{"__typename":"Forum","id":"board:AccountRight-Reports","displayId":"AccountRight-Reports","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Reports","shortTitle":"AccountRight: Reports","parent":{"__ref":"Category:category:AccountRight"}},"User:user:111749":{"__typename":"User","uid":111749,"login":"jyt","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:111749"},"ForumTopicMessage:message:891573":{"__typename":"ForumTopicMessage","subject":"Can't find details on transactions posted","conversation":{"__ref":"Conversation:conversation:891573"},"id":"message:891573","revisionNum":1,"uid":891573,"depth":0,"board":{"__ref":"Forum:board:AccountRight-Reports"},"author":{"__ref":"User:user:111749"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2025-04-02T10:09:35.579+11:00","lastPublishTime":"2025-04-02T10:09:35.579+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi there, I'm having trouble finding details on amounts on the balance sheet from historial years. I am looking at 2015 and 2016 years. Can someone please assist?  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"170","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891566":{"__typename":"Conversation","id":"conversation:891566","topic":{"__typename":"ForumTopicMessage","uid":891566},"lastPostingActivityTime":"2025-04-02T10:13:17.327+11:00","solved":false},"Forum:board:Nzpay":{"__typename":"Forum","id":"board:Nzpay","displayId":"Nzpay","nodeType":"board","conversationStyle":"FORUM","title":"New Zealand Payroll","shortTitle":"New Zealand Payroll","parent":{"__ref":"Category:category:NZinfo"}},"User:user:334842":{"__typename":"User","uid":334842,"login":"WOODEND1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:334842"},"ForumTopicMessage:message:891566":{"__typename":"ForumTopicMessage","subject":"Pay run in wrong financial year","conversation":{"__ref":"Conversation:conversation:891566"},"id":"message:891566","revisionNum":1,"uid":891566,"depth":0,"board":{"__ref":"Forum:board:Nzpay"},"author":{"__ref":"User:user:334842"},"metrics":{"__typename":"MessageMetrics","views":15},"postTime":"2025-04-02T09:32:31.729+11:00","lastPublishTime":"2025-04-02T09:32:31.729+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a pay run that ended on 30th March (EOY) which I didn't process until 2 April and didn't realize that it would go into this current financial year totals and had already submitted it to the IRD, how do I reverse this pay run so that it reflects in our totals for YE 31/3/25 and how do I reverse the submitted IRD payment. Much appreciated for any help. Thanks   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"376","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:MYOB Business","text":"MYOB Business","time":"2023-04-19T15:57:32.263+10:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891537":{"__typename":"Conversation","id":"conversation:891537","topic":{"__typename":"ForumTopicMessage","uid":891537},"lastPostingActivityTime":"2025-04-01T18:56:28.129+11:00","solved":false},"User:user:140584":{"__typename":"User","uid":140584,"login":"PattyW17","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:140584"},"ForumTopicMessage:message:891537":{"__typename":"ForumTopicMessage","subject":"Reconciling accounts on Desktop","conversation":{"__ref":"Conversation:conversation:891537"},"id":"message:891537","revisionNum":1,"uid":891537,"depth":0,"board":{"__ref":"Forum:board:ARBanking"},"author":{"__ref":"User:user:140584"},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-04-01T17:13:55.668+11:00","lastPublishTime":"2025-04-01T17:13:55.668+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, Since our business is a little complex, I use both AccountRight browser and desktop to allocate transactions and reconcile all our accounts.  I upload bank statements in QIF format in the browser, match what I can there, and then complete the rest on the desktop. My issues are: Although I reconcile all transactions on the desktop version, the transactions that I do not allocate in the browser version still show up as not allocated or matched even though they have been reconciled. The transactions that I cannot allocate/have not worked out how to do on the browser are: supplier payments  direct debit customer payments that go into a Retail Manager Cash Drawer Clearing account transferring money from one bank account to another from different banks  I import Retail Manager Accounting data on the desktop because I haven't figured out how to do it on the browser version yet. If anyone has any suggestions or guidance for any of the above, it would be greatly appreciated. My main aim is to clear out the unallocated bank transactions on the browser.    ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1116","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891530":{"__typename":"Conversation","id":"conversation:891530","topic":{"__typename":"ForumTopicMessage","uid":891530},"lastPostingActivityTime":"2025-04-01T18:51:47.498+11:00","solved":false},"User:user:235605":{"__typename":"User","uid":235605,"login":"ProjectBNE","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:235605"},"ForumTopicMessage:message:891530":{"__typename":"ForumTopicMessage","subject":"How to clear old invoices with fractional balance outstanding?","conversation":{"__ref":"Conversation:conversation:891530"},"id":"message:891530","revisionNum":2,"uid":891530,"depth":0,"board":{"__ref":"Forum:board:ARBanking"},"author":{"__ref":"User:user:235605"},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-04-01T15:27:08.216+11:00","lastPublishTime":"2025-04-01T16:19:49.307+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We are showing a couple of older invoices with fractional amounts outstanding such as $0.0036. It shows as $0.00 but stays in the Open Invoices tab and shows on the Statements. \n   \n It was created accidentally when applying a percentage discount as the invoice was paid. \n   \n How do we clear that small amount?  MYOB won't let us adjust it with anything less than $0.01 \n   \n Thanks, ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"407","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891526":{"__typename":"Conversation","id":"conversation:891526","topic":{"__typename":"ForumTopicMessage","uid":891526},"lastPostingActivityTime":"2025-04-01T18:16:42.445+11:00","solved":false},"User:user:118661":{"__typename":"User","uid":118661,"login":"Award","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:118661"},"ForumTopicMessage:message:891526":{"__typename":"ForumTopicMessage","subject":"PAYING TERMINATON PAY OVER A NUMBER OF WEEKS","conversation":{"__ref":"Conversation:conversation:891526"},"id":"message:891526","revisionNum":2,"uid":891526,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:118661"},"metrics":{"__typename":"MessageMetrics","views":14},"postTime":"2025-04-01T15:10:46.603+11:00","lastPublishTime":"2025-04-01T16:16:27.417+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have processed an employees termination pay in MYOB AccountRight. \n The company have come to an arrangement whereby we will pay the net amount to the employee over six weeks. \n How do I got about doing this in AccountRight - the payroll entry has been processed as at 25/3/25 using single touch payroll. 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