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MYOB Assist
Find answers for MYOB Assist – the mobile companion app that works with MYOB Business and AccountRight.MYOB Team
MYOB Capture & Invoicing apps
Attachments have landed in MYOB Assist!
Hey all! Image and file attachments for invoices and quotes are now live in MYOB Assist. You can upload JPG, PNG, PDF and TIFF files directly from your camera, photo gallery or device files. Each file must be 10MB or smaller, with a total attachment limit of 25MB per invoice or quote. You can give it a go now in the app, just make sure you're on the latest version! Feel free to share any feedback you have with us here! Cheers, Amanda.
Customer activity in assist
Why would myob bring out an app (assist) that removes such a vital function, ie: the ability to check customer actions on your invoice correspondence? Yes you can log in on your browser, but that's not efficient. If I am required to go through the process and inconvenience of logging in and navigating the web version, then that would rule out the need to also log into the assist app to create an invoice. It's double handling. I may as bloody well create an invoice whilst I'm there. Myob are obviously not in touch with what users actually need. Stupidity at it finest, or am I missing something?
Public Holiday Option in Teams
Why isn't there an option in MYOB Team app to select "public holiday not worked"? Currently you must manually edit employee timesheets for that day. When you have some permanent employees working and some that don't, it makes it extremely difficult to know who has actually worked, how many hours they actually worked for the day in comparison to their normal working hours. How do people manage this? Nearly feels like manual time books are easier.
MYOB Assist
Can we go back to Capture With Myob assist it is very frustrating trying to login because to use the authenticator app you have to come out of the myob assist to get it and then Myob makes you begin again to sign in. I hate this application. I much preferred the capture. Can we go back to capture because that is all we use the app for. Also in logging in the biometrics is asked for, for the email, and then I have to type the password, biometrics not asked for this, then authenticate.... All very time consuming and frustrating
MYOB ASSIST & Sending invoices via SMS
Hi - we've just signed up to take online payments. We have MYOB assist loaded on our phones. When we raise a test invoice and send via email everything works perfectly. However when we tried sending via SMS the invoice didn't arrive (checked number & tried twice) - is there something else that needs to be set up for the SMS function to work? Also when you share a PDF from the phone APP none of the online payment details appear. Is this intentional? And finally - is it possible to add the online payment option to the order form or is it only available for invoices? Thanks
