FeaturedMYOB Assist Find answers for MYOB Assist – the mobile companion app that works with MYOB Business and AccountRight.7 days ago73 PostsMYOB Team 12 hours ago174 PostsMYOB Capture & Invoicing apps 2 months ago47 Posts
MYOB Assist Find answers for MYOB Assist – the mobile companion app that works with MYOB Business and AccountRight.7 days ago73 Posts
Featured ContentImportant updates for MYOB Invoice and MYOB Capture apps 17/09/2025 *Australian Customers Hi everyone, With the exciting launch of the new MYOB Assist app in Australia, this means there will be some changes to the availability of the MYOB Invoice and MYOB Capture apps. For custom...
Most RecentNo Solutions YetMost ViewedMYOB Team Hi there, I have added an employee successfully. I have entered their email address, base salary is 0 and paid at an hourly rate. I'm trying to add them to MYOB team so they can do the time sheets in the MYOB team app. MYOB > Employees tab > Their name comes up under employees but does not allow me to click on it and there is no option to invite them to the MYOB teams app. I'm just going around in circles... please help. SolvedEmailed invoices Invoice summary. I’m consistently getting called by customers saying they can’t find my banking details because they read the invoice summary. Is there a way to remove invoice summary from emails to resolve this? Tap to pay on MYOB assist app The biggest reason that I have decided not to use SOLO is because it doesn't have a quoting function. The reason why I would most like to use SOLO is because it has a tap to pay function. I'm in an annoying stage of business where I seem to be too big for SOLO and too small for business lite? Surely there is a way to create a tap to pay function in the MYOB Assist app so that I can take payments on the go, rather than have to send them an invoice. There are many times a week where this would be very useful for me but I can't seem to find any way other than a third party app which I don't want to use! Otherwise, I have found the product that I am using to be fantastic, having tap to pay in the MYOB assist app would be SO USEFUL! New user Does anyone know why I can't see what im typing in the invoice on android app? Please help new user MYOB Assist App issues Good Morning After using the new app for a while it has now stopped working with no issues logging in. Then a few weeks ago, I was unable to login and it doesn't take you to the original login page. It goes to a homepage and no matter where i try to login in it doesn't work. App has been deleted multiple times and reinstalled. iPhone software updated. Please advise on how to fix this. Thanks Switch business In myob assist app I can’t access my other business, normally can switch business but keeps signing me out? SolvedAttachments have landed in MYOB Assist! Hey all! Image and file attachments for invoices and quotes are now live in MYOB Assist. You can upload JPG, PNG, PDF and TIFF files directly from your camera, photo gallery or device files. Each file must be 10MB or smaller, with a total attachment limit of 25MB per invoice or quote. You can give it a go now in the app, just make sure you're on the latest version! Feel free to share any feedback you have with us here! Cheers, Amanda. Notes not showing in MYOB intray A couple of our staff have started using this app, receipts appear in the intray albeit some are so faint that the details cannot be seen. Also from their end, they have the option to add notes but those notes do not appear with the receipt in the intray. Is there any way to make them appear with the receipt in the intray otherwise it's pretty pointless for me as the accounts person as I need to know what the expense is for. SolvedDATE OF ISSUE - add to main screen Can you please add the date of issue to the quotes main screen on the app ? Add photos There is any chance to add a photo on the invoice using the Myob Assistant app instead to use the website? Thanks SolvedMYOB Assist missing Quotes ? Howdy. Is the Assist app going to have the ability to create or view existing quotes? Currently it appears that it doesn’t exist in the app but is absolutely a necessity for businesses like mine that use quotes multiple times a week. cheers Jon SolvedAllow for more characters in first name. Currently using this for adding vehicle details due to no option to customise the layout for my trade. If possible can this be adjusted from 20 characters to say 30 or 40. Hold and drag items in list to re-arrange priority. If possible, can a hold and drag ability be available to re-arrange the itemised list. Customer activity in assist Why would myob bring out an app (assist) that removes such a vital function, ie: the ability to check customer actions on your invoice correspondence? Yes you can log in on your browser, but that's not efficient. If I am required to go through the process and inconvenience of logging in and navigating the web version, then that would rule out the need to also log into the assist app to create an invoice. It's double handling. I may as bloody well create an invoice whilst I'm there. Myob are obviously not in touch with what users actually need. Stupidity at it finest, or am I missing something? Unable to load data in MYOB Assist Hi there. I am having issues with myob assist saying it can't load data as per the screenshot below Any ideas on how to fix this please? We have deleted the app and reinstalled. Inactivated the email login and reactivated but no change? Thank you Jane Staying signed in on android Is there an easy way to stay logged in on a Samsung device?. There's no option for enabling biometrics. SolvedSign in process for Assist app The sign in process is ridiculous. I used to be able to bring up the app, quickly scan my receipt and be on my way. Now I need to sign in every single time I open the app. Plus the email verification, which annoys me anyway, but I need to do everytime. The time it takes me to sign in is longer than scanning the receipt. Will there be an update to keep the app signed in on each device? SolvedPublic Holiday Option in Teams Why isn't there an option in MYOB Team app to select "public holiday not worked"? Currently you must manually edit employee timesheets for that day. When you have some permanent employees working and some that don't, it makes it extremely difficult to know who has actually worked, how many hours they actually worked for the day in comparison to their normal working hours. How do people manage this? Nearly feels like manual time books are easier. Lack of passcode and purchase order window Why do I have to sign in every time whereas with the old app a passcode was only needed? The passcode was a much easier way to login. Also what happened to the purchase order spot.?. At least with the old app it had the purchase order window so you could assign that job to a particular number. SolvedPhone Login Hi, Having to log in with 2FA on the phone every time I want to send s receipt is very painful... Is there any way around this? Can I stay logged in on the phone? Thanks. Solved