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MYOB Assist
Find answers for MYOB Assist – the mobile companion app that works with MYOB Business and AccountRight.MYOB Team
MYOB Team - Salaried Employee
Hi Team, I understand that the MYOB website states that only employees with an hourly pay basis can submit hours through MYOB Team. However, from my research, it appears that salaried employees can potentially use the Timesheet function for tracking purposes only. This would involve setting up a separate zero-value payroll category in MYOB AccountRight to record their hours without affecting their salary or pay calculations. Is this information correct? If yes, would you be able to provide a user guide on how to set it up properly in both AccountRight and MYOB Team please as we are looking to use MYOB team for both our salaried and hourly employees. Thank you for your help. Cheers.MYOB Team – Geolocation Not Working on iOS and Android
Hi Tech Team, We are currently testing MYOB Team before rolling it out to our staff and have encountered an issue with geolocation. iOS Devices tested: iPhone 14 Pro – iOS 27.0.1 iPhone 16 – iOS 26.5 iPhone 18 Pro Max – iOS 27.0.1 There is no option to allow location access while using the MYOB Team app, and the app does not prompt for location permission when opened. Location therefore shows as OFF in the MYOB Team portal. Samsung Galaxy S20 – Android 13 Location permission is enabled and set to Allow while using the app, but geolocation still shows as OFF in the portal. Could you please advise how we can resolve? Appreciate your response. Thank you.
Are there any plans to add purchase orders to the Assist app?
Hi All, first off, we're stoked to be using the new app. I've been asked a few times if purchase orders are going to be added at a later stage? Our techs will often need to purchase items while out on a job and it would be awesome if they could use the app to obtain a PO number and then link the transaction with the sale.
Myob Teams app
I have set up the myob teams app to try and steamline our timesheet submission. We have both casual and salary staff - do I need to set up timesheets for staff or can they just clock on/clock off? For salary staff I read that they cannot use it for timesheets - so do they just use it to submit their leave? I had trouble finding more info once the set up was complete.
Assist not uploading captured items to my account
I have uploaded receipts in the past without a problem with the new assist nothing uploads, have tried the email forwarding no success. Have uploaded new app still nothing, there is no prompt to transfer uploaded only a note asking if there are any more uploads to be added. I have signed into the account but there seems to be e prompt missing to actually upload the captured receiptReports within MYOB Team
Please can you design some simple reports in Team. For example: print rosters and timesheets (over a date range) compare rosters and timesheets for discrepancies/changes. unauthorised timesheets in any date range Notification of new timesheets Also there must be a way to select rosters or timesheets in a better way than the drop down menu one week at a time, What if you have an employee add in a timesheet late (weeks or months) you have to select EVERY drop down box to look back at each weekly period to find any changes. It could be a usable app if it had some refinement! At present its so basic its not usable. My client wants to leave MYOB after trying to use TEAM.Add a timesheet not start a shift
I have selected the Time option in the mobile app as I want to add a timesheet. According to the online instructions there should be a + button to tap to add a timesheet, but the only option available is to start a shift. Payroll Settings in the online file are to track times using Timesheets. Is there another setting to be able to add a timesheet in the app rather than start and end a shift?
MYOB Teams Login
My employee has downloaded the Teams app and tried to create an account. It says it's been created but it doesn't ask for a password. Then it says to return to MYOB team, but she hasn't set up a password to be able to login. We've deleted the app and re-downloaded but it hasn't helped.
