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MYOB Assist
Find answers for MYOB Assist – the mobile companion app that works with MYOB Business and AccountRight.1 day ago89 Posts MYOB Team
4 days ago184 Posts MYOB Capture & Invoicing apps
1 month ago49 Posts
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Important updates for MYOB Invoice and MYOB Capture apps 17/09/2025 *Australian Customers
Hi everyone, With the exciting launch of the new MYOB Assist app in Australia, this means there will be some changes to the availability of the MYOB Invoice and MYOB Capture apps. For custom...480Views0likes5Comments
Assist not uploading captured items to my account
I have uploaded receipts in the past without a problem with the new assist nothing uploads, have tried the email forwarding no success. Have uploaded new app still nothing, there is no prompt to transfer uploaded only a note asking if there are any more uploads to be added. I have signed into the account but there seems to be e prompt missing to actually upload the captured receipt41Views1like2CommentsStaff unable to view timesheets in MYOB Team app
We have 40+ staff and a small selection of them cannot view their submitted timesheets via the MYOB Team app, even though I can view the submissions in the backend https://team.myob.com/ portal. Have attached a screenshot of the Timesheet area of my MYOB Team app displaying no submitted shifts, plus a screenshot of the backend portal showing I have submitted 4 shifts. I already submitted a post 2 years about this issue and it is still ongoing, causing much frustration affected staff. We have tried: uninstalling/reinstalling the app removing/re-inviting the staff deleting/re-creating the location None of the above suggestions from MYOB is resolving the issue. Any other suggestions?Solved416Views3likes8CommentsReports within MYOB Team
Please can you design some simple reports in Team. For example: print rosters and timesheets (over a date range) compare rosters and timesheets for discrepancies/changes. unauthorised timesheets in any date range Notification of new timesheets Also there must be a way to select rosters or timesheets in a better way than the drop down menu one week at a time, What if you have an employee add in a timesheet late (weeks or months) you have to select EVERY drop down box to look back at each weekly period to find any changes. It could be a usable app if it had some refinement! At present its so basic its not usable. My client wants to leave MYOB after trying to use TEAM.54Views0likes1CommentAdd a timesheet not start a shift
I have selected the Time option in the mobile app as I want to add a timesheet. According to the online instructions there should be a + button to tap to add a timesheet, but the only option available is to start a shift. Payroll Settings in the online file are to track times using Timesheets. Is there another setting to be able to add a timesheet in the app rather than start and end a shift?75Views0likes3CommentsTrying to link ASSIST App to MYOB
Hi. I've just downloaded MYOB ASSIST to my phone and when I open it, it asks me to 'Link a User ID to your MYOB account. It has a 'User ID' and then asks for a Password; and I have no fricking idea what the Password is. So what do I do now? Thanks in advance.Solved58Views0likes2CommentsMYOB Teams Login
My employee has downloaded the Teams app and tried to create an account. It says it's been created but it doesn't ask for a password. Then it says to return to MYOB team, but she hasn't set up a password to be able to login. We've deleted the app and re-downloaded but it hasn't helped.379Views0likes3CommentsImportant updates for MYOB Invoice and MYOB Capture apps 17/09/2025 *Australian Customers
Hi everyone, With the exciting launch of the new MYOB Assist app in Australia, this means there will be some changes to the availability of the MYOB Invoice and MYOB Capture apps. For customers in New Zealand - there is no change to these apps or their availability. For Australian customers, please see the below. The MYOB Invoice and MYOB Capture apps are no longer available for download as of the 16th September when the MYOB Assist app was launched. On 29 September 2026, MYOB will retire the MYOB Capture and MYOB Invoice apps in Australia. Click the link to learn more about MYOB Assist480Views0likes5CommentsKeep quotes moving and invoice faster with the latest MYOB Assist update!
Hi everyone, If you use MYOB Assist on the go, there are a couple of handy updates worth knowing about. Know where your quotes are at The new Quotes in Progress tile gives you a quick view of outstanding quotes, so you can see what needs attention without digging around. Follow up sooner, send quotes out, convert them to invoices, or update their status on the spot. Faster invoicing, with fewer surprises We’ve also made invoicing simpler in MYOB Assist. You can now add multiple items in one go, so creating an invoice takes less tapping and back and forth. How to get these updates To access these features, update your MYOB Assist app to the latest version.137Views0likes4CommentsMyob Teams Invite Expired
I've added my staff to the teams app and sent them invites. They each received 2 emails one for the app, and the other inviting them to the team with a link. A couple of them didn't action the email and the links have expired. I cannot find anywhere how to re-new the link. If I delete and re-add them they receive 1 email and it does not have a link.204Views0likes4CommentsMYOB Teams App not showing submitted timesheet
I have an employee that is having issues with their MYOB Teams App. When they submit their timesheets it does not show their history and therefore they do not know whether or not their timesheet has been submitted. As the employer we can see the submitted timesheets. As they cannot confirm whether the timesheets have been submitted we are having trouble with timesheets being submitted more that once. They are a long time user of the app and have logged on and off. Removed app and reinstalled it and are still having issues.1.2KViews3likes28Comments