-
MYOB Assist entering new quotes
I cannot enter a quote after downloading the new MYOB assist app... I have full permission as an administrator.. can anyone help
-
I only want staff to be able to capture receipts
How do I get my staff to be able to capture receipts but not be able to see any other information. I am so annoyed with this stupid ‘upgrade’ that I feel like changing software. Who comes up with these stupid ideas????
-
Assist app won’t load items and services
I have just moved over to the assist app and it won’t load services and items, have tried for days now. I have only just downloaded the app so can’t see a delete/reinstall making any difference. ios27 iPhone Air.
-
Accessing my business information
I have just started using this app and have all my clients connected ledgers but not the connected ledger for my own business. How can I bring that in?
-
Are there any plans to add purchase orders to the Assist app?
Hi All, first off, we're stoked to be using the new app. I've been asked a few times if purchase orders are going to be added at a later stage? Our techs will often need to purchase items while out on a job and it would be awesome if they could use the app to obtain a PO number and then link the transaction with the sale.
-
Where do I capture activities?
We use activity every day to capture hours worked on a project. Then these get invoiced weekly. We use the app for this. Where do we do this now?
-
Create an invoice in Solo Assist App
Hi I have not used my app in months and want to send an invoice. When I login it says to contact admin. Is there any way of contacting Admin?
-
MYOB Assist - What can "Field" user access
Like many others our business used to use capture as a way that employees could send in receipts with a quick note to let me know what job it was for/other details. I tried today to add one of those employees as a Field user in order for them to be able to capture the receipts as before, however it appears that even though…
-
Unable to load data in MYOB Assist
Hi there. I am having issues with myob assist saying it can't load data as per the screenshot below Any ideas on how to fix this please? We have deleted the app and reinstalled. Inactivated the email login and reactivated but no change? Thank you Jane
-
Suppliers
Are you going to add suppliers like the invoices app?
-
Myob assist
Hi, anyone else having issues creating customers? Everytime we try it says something went wrong, try again. However trying again doesn't work.
-
Assist not uploading captured items to my account
I have uploaded receipts in the past without a problem with the new assist nothing uploads, have tried the email forwarding no success. Have uploaded new app still nothing, there is no prompt to transfer uploaded only a note asking if there are any more uploads to be added. I have signed into the account but there seems to…
-
Captured receipts not uploading
Captured receipts are not uploading to the uploads area of our account.
-
Trying to link ASSIST App to MYOB
Hi. I've just downloaded MYOB ASSIST to my phone and when I open it, it asks me to 'Link a User ID to your MYOB account. It has a 'User ID' and then asks for a Password; and I have no fricking idea what the Password is. So what do I do now? Thanks in advance.
-
MYOB assist app not syncing with MYOB AR
I’m using the MYOB assist app to process orders out of the office and the stock items are not being depleted from inventory in MYOB AR. How do I sync the two?
-
Simple time tracking api for sole trader
I require a simple time tracking app for just myself as a sole trader to keep track of times for customers. What can anyone suggest?
-
Emailed invoices Invoice summary.
I’m consistently getting called by customers saying they can’t find my banking details because they read the invoice summary. Is there a way to remove invoice summary from emails to resolve this?
-
Documents not refreshing to platform from Email or Assist
This has been an ongoing issue with bills not uploading to my account. I am having to save documents as PDFs and drag them into the platform. Why aren’t the apps working?
-
Capture invoice
I have just been on a business trip, I used the capture receipt a number of times and only 1 has come through to my account! Please tell me that after taking the picture and sending it that it's saved somewhere? This new app is terrible!
-
Keep quotes moving and invoice faster with the latest MYOB Assist update!
Hi everyone, If you use MYOB Assist on the go, there are a couple of handy updates worth knowing about. Know where your quotes are at The new Quotes in Progress tile gives you a quick view of outstanding quotes, so you can see what needs attention without digging around. Follow up sooner, send quotes out, convert them to…