Captured receipts are not uploading to the uploads area of our account.
Did all that still nothing except the same reply
Very frustrating
Hi @Dennis25,
Thanks for testing that out. Since those steps didn't work, your best bet is to ping our support team directly. They can take a closer look and see if it's something they need to pass along to our product team to fix. You can connect with them using any of the support options on our Contact page.
Cheers,
Princess
Done all that and no results always fully logged in
Thanks for getting in touch. Looks like your receipt got stuck on its way to the file. Sorry for the hiccup while you're sorting out your expenses.
This can sometimes happen because of an unsupported file type, network settings, or an outdated app cache. Here are a few quick things to try:
If it still won’t upload, our support team can take a closer look. You can reach them through any of the options on our Contact page.
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