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Welcome to the new MYOB Community: a quick guide to getting started
Hi everyone, Welcome to our new community forum, now on the Higher Logic Vanilla platform! Whether you’ve been with us for years or you’re visiting for the first time, thank you for being part of this community. Your questions, answers, ideas and feedback are what make it so valuable 🙌 We’ve worked hard to keep the new…
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Bank feeds are changing for offline AccountRight files
If you use bank feeds with an offline MYOB AccountRight company file, you’ll need to move your file online to keep receiving transactions automatically. From 7 December 2026: Bank feeds will stop working in offline AccountRight files. Bank feeds in online files will continue as usual. The Get Bank Transactions button will…
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The MYOB Community Forum is currently read-only
The Community is currently read-onlyWe're moving to a new platform and aim to be back on 11 NovemberHi everyone, The Community is now read-only while we move to our new platform, Higher Logic Vanilla. You can still browse and search existing content, but you won't be able to post, reply or send messages until the move is…
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Pay Super error messages: what's changed and how to use them
When a Pay Super payment fails, MYOB now tells you exactly what went wrong — and how to fix it. No more staring at an error code and wondering what to do next. What you'll see In MYOB, you'll now see improved visibility of where each payment is at any given time. When a payment fails, you'll get a message in plain English…
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What can Ask Iris do?
Ask Iris is the AI chat experience in MYOB Business, available on all MYOB Business plans to small business owners, accountants and bookkeepers. It helps you understand business performance and get help using MYOB, in plain English. * Get insights: See read-only views of your income, expenses, cash flow, profit and…
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Important: Community read-only period from 5 to 11 November
Hi everyone, As we get ready to move to our new Community platform, we need a short period of downtime to migrate your content and launch the new experience. During this time, the Community will be read-only. Key datesStarts: Close of business, Thursday 5 November (AU time) Ends: 9am, Wednesday 11 November (AU time)…
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What to expect in the new Community Forum
Hi everyone, Following our earlier announcement about the Community’s move to a new platform a in early November, we wanted to share what will feel different once you’re in, and just as importantly, what won’t change. What’s staying the same* Your account and history: You’ll sign in with the same email, password and…
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In Focus: practical AI and smarter ways to stay on top of business
This quarter’s In Focus brings together the latest updates across MYOB, with practical tools designed to help you save time, reduce admin and stay one step ahead. From instant answers with Ask Iris to earlier BAS support with AI BAS, plus a clearer view of what needs your attention in Action Centre, these updates are built…
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MYOB Assist is landing in New Zealand: one app for on-the-go admin
The MYOB Assist app brings receipt capture, quoting and invoicing together in one supported app, helping you keep everyday admin moving from your phone. With MYOB Assist, you can quote on site, send invoices on the go and capture receipts as they happen. Access to the app is included at no extra cost with eligible MYOB…
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Same AI Assistant, same answers, new name: Ask Iris
Same AI Assistant, same answers, new name: Ask Iris Hi everyone, You may have noticed a new name in MYOB Business. AI Assistant is now Ask Iris. What's changed?Just the name and the look. Ask Iris is the same assistant you've been using, and you'll start seeing the new name wherever you've used AI Assistant in MYOB…
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A new home for our Community is on the way
A new home for our Community is on the wayOur Community is moving to a new platform in early NovemberHi everyone, For the past 19 years, this Community has been a place where members share knowledge, solve problems and support each other. That's a remarkable history, and it's built entirely by you: the members who ask…
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A simpler way to upload, review and record documents
We’re introducing Uploads (Beta) in MYOB Business - a simpler way to upload, review and record bills, receipts and other documents. The beta is actively improving, and your feedback can help shape it. How to switch it on * Sign in to MYOB Business in your web browser. * Open Uploads. * Look for the in-product banner…
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Easier AccountRight upgrades
Upgrading AccountRight is now simpler with our latest release. When an older version of AccountRight is decommissioned, we’ll upgrade your company file for you. When prompted, just update the AccountRight app - there’s no need to manually upgrade your company file or manage a file-version change. Once the app is updated,…
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August 2026> Community Forum Update
📌 Pinned Mike G · Community Manager · September, 2026Hi all, please see the updates below for how things went in the forum during August. CH.01 · The numbers The community at a glanceTotal visits177.5kAugust 2026Page views257k-18% vs prior monthNew members557Welcome to all new members! CH.02 · Most visited The…
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MYOB Capture and Invoice apps will stop working on 29 September 2026
On 29 September 2026, MYOB retired the MYOB Capture and MYOB Invoice apps in Australia. The new MYOB Assist app replaces both apps, bringing mobile receipt capture, quoting and invoicing together in one supported place. It is included at no extra cost with eligible MYOB subscriptions. What you need to do Download MYOB…
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Survey: How would the proposed WFH legislation affect your business?
Hey all! The Victorian Chamber is seeking feedback from businesses on potential impacts of the proposed work-from-home legislation in Victoria. Your input will help inform and ensure the views of employers are represented in discussions with government and policymakers. If you are a small business in Victoria, now's the…
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RBA card surcharge changes are coming
You may have seen the recent announcement from the Reserve Bank of Australia (RBA) about changes to surcharging that will affect how businesses manage card fees. If you accept card payments, here’s what you need to know and how we’ll help you prepare. What’s changing From 1 October 2026, eftpos, Visa, Mastercard and Amex…
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MYOB Connector: Ask Claude or ChatGPT about your business
Hi everyone! Great news! You can now ask Claude or ChatGPT questions about your business and get read-only answers straight from your real MYOB data, right where you are already working. It’s rolling out now to selected customers. What is our connector in Claude and plugin in ChatGPT? The connector/plugin is a way to link…
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The Holidays Act is being replaced – what we know so far
Hi everyone! You may have seen the news: the Holidays Act 2003 is on its way out. The new Employment Leave Act 2026 received Royal Assent on 6 August 2026 and will replace it, with most of the new framework coming into force on August 2028. We know that's a while off, but given how long this reform has been talked about,…
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AccountRight release August 3rd - what you need to know
Hi all, Please note that the AccountRight release last night on August 3rd has implemented 2 notable changes. 1) AccountRight MSI 2026.5 is now offline only. This puts MSI the same as AccountRight Server Edition > being offline only and not receiving any further updates after 2026.5 2) AccountRight PC edition 2026.6…