A new home for our Community is on the way
Our Community is moving to a new platform in early November
Hi everyone,
For the past 19 years, this Community has been a place where members share knowledge, solve problems and support each other. That's a remarkable history, and it's built entirely by you: the members who ask questions, share advice and keep the conversation going every day. Thank you.
We're writing to let you know that, in early November, the Community will be moving to a new platform.
What isn't changing
The platform may be new, but the Community itself is the same. Its purpose, the peers you learn from and the expertise you rely on are all coming with us.
- Your member profile will be migrated to the new platform.
- Existing Community content, including the discussions and answers built up over the years, will be migrated too.
- The URLs & your bookmarks, we will still be community.myob.com
A short read-only period
To move everything across safely, the Community will be read-only for approximately 3–4 business days while the changeover takes place. During this time you'll still be able to browse and search existing content, but you won't be able to post, reply or send messages.
If you have a time-sensitive question, we'd recommend posting it ahead of the read-only period. We'll confirm exact dates in a follow-up announcement.
What you need to do
Nothing right now. Keep using the Community as you normally would. We'll share everything you need to know well before the change.
What to expect from us
We'll keep you updated every step of the way:
- Before the end of October: a post explaining what will be different on the new platform.
- Before the Community goes read-only: an announcement confirming the dates and what to expect.
- Once the new Community is live: welcome videos to help you get started.
Looking ahead
We're looking forward to what the new platform makes possible, including improved search that brings Community content and Help articles together, and better ways for us to share announcements and keep you informed.
Questions or feedback?
We'd love to hear from you. Please share any questions, thoughts or feedback about the move in the comments below. We'll be monitoring this post and responding as quickly as we can.
Thank you for being part of this Community, now and for the next chapter.
Mike
Community Manager, MYOB
