matching 2 bank transaction with one electronic payment

Hi jref, 

That $3 is definitely being a bit of a pain, thanks to it coming through as a separate bank line. There’s no way in the software to match one electronic payment to multiple bank transactions directly.

The workaround is to delete the electronic payment (this puts the payments back into the Prepare electronic payments window), then re-create it as two separate electronic payments that match the two bank feed amounts. You can read through the article "Changing or Fixing Electronic Payments," if you need a guide to the recreation process. 

Regards,
Genreve

Is it possible to delete even I already created a bank file for this electronic payment and it was uploaded in the bank?

Hi jref, 

Yep, you can still delete the electronic payment in the software even if you’ve already created and uploaded the bank file. Deleting the electronic payment in your file doesn’t reverse what’s already gone through your bank, it just puts those transactions back into the Prepare electronic payments window so you can re‑group them.

From there, you can re-create two separate electronic payments that line up with the two bank feed lines in your statement.

Regards,
Genreve