Forum Discussion

WajarriHoldings's avatar
3 months ago
Solved

Matching transactions

Error message when matching transactions, total agrees, balance amount is 0.00.  

 

A rounding issue has occurred on a line where the amount has been manually adjusted. Please delete the line, add a new line, and try again

 

It would be useful if error could be highlighted

  • Hi WajarriHoldings,

    Welcome to the Community Forum! To resolve this, we recommend reaching out to our backend support team directly. They can arrange an online script over file that will fix this issue. You can reach them on Live Chat via our virtual assistant, MYOB Support or by submitting a support case via My Account.

    Regards,
    Earl

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi WajarriHoldings,

    Welcome to the Community Forum! To resolve this, we recommend reaching out to our backend support team directly. They can arrange an online script over file that will fix this issue. You can reach them on Live Chat via our virtual assistant, MYOB Support or by submitting a support case via My Account.

    Regards,
    Earl