Forum Discussion
Hi jref,
That $3 is definitely being a bit of a pain, thanks to it coming through as a separate bank line. There’s no way in the software to match one electronic payment to multiple bank transactions directly.
The workaround is to delete the electronic payment (this puts the payments back into the Prepare electronic payments window), then re-create it as two separate electronic payments that match the two bank feed amounts. You can read through the article "Changing or Fixing Electronic Payments," if you need a guide to the recreation process.
Regards,
Genreve
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