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Preparing for Payday Super and Qualifying Earnings (QE) in MYOB PayGlobal
2 MIN READ From 1 July 2026, Payday Super will change how employers calculate and report super guarantee in Australia, using Qualifying Earnings (QE) instead of ordinary time earnings (OTE) as the main basis for STP and super liability reporting. Weâre releasing updates to MYOB PayGlobal in two stages so you can prepare and then go live confidently: Product Changes Payday Preparation release Release Date: by 31 March This release gives you new tools to review and prepare your current setup ahead of Payday Super, including: To ensure this change is as seamless as possible for you, a new âUse in Super Qualifying Earningsâ flag on allowances, automatically set to Yes where Use in Super OTE = Yes today. A new âSuper Qualifying Earningsâ column in Transaction View to help you validate and compare QE against your existing OTE base (for pays with a payment date on or after 1 July 2026). A new âEmployee subject to industrial instrumentâ field on Employee Super Fund records, to support more detailed / custom super calculations in the EOFY release. An updated Super Settings screen that makes it clearer how your Maximum Earnings Base (MCB) is applied when determining whether you need to pay super guarantee. Australian EOFY / tax release Release Date: late May/early June This release will complete the endâtoâend Payday Super support in PayGlobal, including: STP submissions that report QE and related super liability amounts for the 2026â27 tax year onwards. STP Manager and selected reports updated to show QEâbased amounts, including updates to SAFF and super reports where applicable. What you should do next Once the preparation release is available, we recommend that all Australian PayGlobal customers using STP: Review your configuration for Payday Super (QE) Work through our stepâbyâstep Help Centre guide to check how you currently calculate super, confirm whether youâre using standard OTE configuration, and identify any allowances, bonuses or commissions that may need to change for QE. You can do this yourself, or work with the MYOB Professional Services team via a Payday Super review package if you think your setup is more complex, uses custom configuration or would simply like some support managing this change. Confirm how you pay super today If you pay super using files generated from PayGlobal, understand how updated QE amounts will appear in your reports. If you use a clearing house or other thirdâparty service, check with them that your payment process and timing will still meet Payday Super requirements. MYOB is not responsible for the configuration or compliance of thirdâparty clearing houses or services. Get ready for changes to the Maximum Earnings Base (MCB) From 1 July 2026, the MCB will be assessed against annual QE rather than quarterly OTE, which may change when higherâearning employees reach the cap. Our dedicated article explains how this works in PayGlobal and what you should review for employees close to the cap. Where to get help Australian Tax Office â Paying super on payday Payday Super in PayGlobal â Additional resources Payday Super review packages â Online customers â Payday Super packages Onâpremise customers â Payday Super packagesAustralian tax yearâend made easier: MYOB PayGlobal packages explained
6 MIN READ Tax yearâend can sneak up fast â especially when youâre juggling roster changes, leave, super changes and dayâtoâday payroll queries. The MYOB PayGlobal tax upgrade packages are designed to take the heavy lifting off your team, so you can roll into the new financial year confident your solution is compliant, clean, and ready to go. This post walks through what the packages actually do for you, whatâs included in each level, and whatâs new this year. Important: This article explains how MYOB PayGlobal supports Australian tax and Payday Super. It doesnât constitute tax, payroll or legal advice. Your organisation remains responsible for meeting your obligations and confirming your settings with your advisors and the ATO. What are the MYOB PayGlobal EOFY packages? Each year, MYOB releases an update with the latest supported Australian tax changes, superannuation updates and product improvements. The tax upgrade packages bundle that software update with a set of fixedâscope services, delivered remotely by MYOB PayGlobal consultants. Tax packages â at a glance Weâve got different packages to help businesses of all shapes and sizes manage yearâend: Essentials â MYOB manages your core product tax software upgrade and runs essential payroll database health checks to ensure youâre set up for tax time. Optional addâon: Holidays & Calendars â keep your payroll in sync with the correct public holidays and pay calendars, so the right rules and entitlements are automatically applied. Optional addâon: End of Year Reporting & Balancing â MYOB PayGlobal experts help you run and reconcile your key payroll, STP and super reports, so you can close the year off cleanly and confidently. The Works â everything above in one comprehensive package. Essentials â your foundational tax upgrade The Essentials package is the foundation most customers start with. Itâs aimed at teams who want MYOB to handle the core upgrade work and run key checks over the database. 1. Database health check We run a structured health check on your MYOB PayGlobal database to catch common data and configuration issues that can cause grief at yearâend, and give you clear lists of records to review and clean up, such as: Health check area What it covers (AU focus) Employee identity & contact data Employee Checks plus duplicate address/TFN/bank/tax-number checks, and long-inactive or very old employees. Tax & STP coding STP checks, termination reasons, tax code overrides and ETP processing items that can impact STP Phase 2/EOFY. Visas & work eligibility Visa records, including overlapping dates and tax coding alignment with visa conditions. Wages & minimum entitlements Minimum Wage Check to highlight employees whose current rates may fall below new national minimums. Super & Payday Super configuration & checks Super and STP allowance mappings, RESC vs salary sacrifice, and OTE vs SG checks for SG and super reporting. Allowances, deductions & costing structures Rarely used allowances, deductions, cost centres and job codes that may be candidates to expire or hide. User access, security & ESS usage Dormant PayGlobal/ESS users and missing employee mappings for security and access clean-up. Database size & maintenance Large/high-growth tables and overall table sizes to plan archiving/purging and improve performance. Youâll receive a summary of what weâve found and recommended actions, so you know what really needs attention before EOFY. For additional information about the health check, see the MYOB PayGlobal help centre. 2. Tax software upgrade installation Next, we upgrade you to the supported Australian tax release for the new year: Refresh and upgrade a Test database (where applicable). Install the new taxâready MYOB PayGlobal version. Upgrade the Live database once test checks are done. Ensure the scheduler and key background jobs keep running as expected. Where in scope, upgrade Employee Self Service (ESS) to a compatible version alongside the core upgrade. 3. Australian tax and compliance preparation As part of Essentials, we also help you get ready for the coming financial year: Apply the latest supported tax & super settings. Confirm key parameters such as tax year dates, thresholds and relevant configuration flags in line with the release notes. Run minimum wage checks so you can identify employees who may need rate adjustments to maintain compliance. Update paid parental leave to align with the national minimum wage. Update employee related Superfund values (where applicable) The goal is to minimise lastâminute surprises in the first pay of the new financial year. *Note this work does not include updates for salary packaging or defined benefit scenarios, please reach out to your Account Manager if you need assistance in these areas. 4. Australian superannuation & Payday Super readiness With Payday Super and Qualifying Earnings (QE) changes coming into effect, Essentials includes an allowance review, so youâre not starting from a blank page: Confirm how your system is currently configured for Super Guarantee (SG) Provide clear output you can use to review which allowances and payments are currently flagged for super. This doesnât replace a full Payday Super review package, but it does mean your core setup has been reviewed in the context of the new rules and tools, and you have a clearer starting point. For more advanced scenarios and support, we recommend booking a dedicated Payday Super review package. 5. MYOB PayGlobal report review â report upgrade content Alongside the tax changes, MYOB is continuing to modernise MYOB PayGlobalâs reporting. The Essentials package includes support to modernise selected reports: Modernising standard reports â more standard reports are being moved off legacy components, improving stability, security and longâterm support. These updates are delivered as part of the standard software provision, at no additional cost. Helping you modernise custom reports â as part of Essentials, MYOB will: Identify selected standardâbased custom reports that can be automatically uplifted to the new supported format, and when a redesign or alternative tool (such as SSRS or Power BI) is likely to be required instead. Attempt to update eligible custom reports to the supported format where technically possible. Provide a summary of updated reports, so you can run your own validation and confirm the content and results still meet your business requirements. Where a custom report canât be upgraded cleanly, or you identify issues after uplift, work with Support or Consulting Services on remediation or a rebuild (this sits outside the fixedâprice package). Even where a report appears to upgrade successfully, itâs essential that you review and validate the output before relying on it in production. This gives you a clear, supported pathway to keep both your standard and custom reporting aligned with ongoing MYOB PayGlobal reporting modernisation work. For more information, see the MYOB PayGlobal help centre. *Note: This report upgrade work does not include ESS, SSRS or BI report redesigns, which can be scoped separately. Optional addâons Depending on how much help you want at yearâend, you can add extra services on top of Essentials. Holidays & Calendars This addâon is all about getting your new year schedule into MYOB PayGlobal before you need it: Add one year of public holidays, covering up to 2 years setup in advance Add one year of payroll calendars, usually covering up to five pay period types (weekly, fortnightly and monthly) This is a simple way to avoid lastâminute scrambling when you realise next yearâs calendars or holidays arenât configured. End of Year Reporting & Balancing This addâon is aimed at teams who want help closing off the current year cleanly: Support with endâofâfinancialâyear reporting in MYOB PayGlobal, including core payroll and STP reports. Help to balance and reconcile your key payroll, super and tax reports, so final figures match what youâre sending to the ATO and other stakeholders. This can be especially useful if you only go through this process once a year and donât want to relearn the process every time. The Works â everything in one bundle If you want a âset and forgetâ option, The Works bundles everything into one package: Essentials (tax upgrade + health checks + core compliance preparation) Holidays & Calendars End of Year Reporting & Balancing Itâs designed for organisations who want MYOB to manage the full Australian tax yearâend, from upgrade through to reporting and calendars, with a single booking and fixed scope. How to book or ask questions Keep an eye out for communications. Weâll share more information about the software release upgrade and upgrade packages to take the stress out of this yearâs EOFY. If youâd like to discuss your options, weâre here to help: Reach out to your MYOB Account Manager or PayGlobal Support, and/or Post a question here in the Community with a brief description of your environment (Online/OnâPrem, complexity, any specific concerns around super/Payday Super, STP or custom reports). That will help us â and other customers â share the most relevant advice and experiences for your situation. So, hereâs to a stressâfree, wellâprepared EOFY with MYOB PayGlobal đ
Clocking Software Recommendations
Hi Everyone, We're looking at updating our time & attendance processes for our waged employees (currently split into paper timesheeting + data entry for one half and imported clock times via a finger scanner for the other half). Do you have any recommendations for clocking software that you use that integrates seamlessly with Daily View? We'd need dates, times, geo-tracking, and the ability to add job codes to each timeband. Any feedback would be much appreciated :) Thanks, Laurien
Data on Demand (DoD) â Early Access Program (closed)
1 MIN READ Unlock powerful insights from your payroll data with the MYOB PayGlobal DoD Early Access Program. Get powerful, scalable reporting â no more waiting for manual uploads. This program is for MYOB PayGlobal Online customers only. Click here to register your interest.Application Programming Interface (API) â Early Access Program (closed)
1 MIN READ Weâre excited to share a major update in our MYOB PayGlobal API project: the first Master Employee Data fields are now available for customer testing and feedback. Want early access and the opportunity to shape seamless payroll automation? This program is for MYOB PayGlobal Online customers only. Click here to register your interest.KiwiSaver minimum contribution changes
4 MIN READ We know many PayGlobal administrators are asking how the KiwiSaver minimum contribution increase from 3% to 3.5% (from 1 April 2026) should be applied in practice, especially where pay periods span March and April. This post summarises: The confirmed IRD position on when to use the new rate How this maps to PayGlobal behaviour Worked examples for common timing scenarios What you can do next to ensure your employees are managed correctly IRD guidance â payment date drives the rate IRD has confirmed that for KiwiSaver minimum contributions you should: Always use the KiwiSaver contribution rate that applies on the date the employee is paid. This applies even if the pay period: spans dates before and after 1 April 2026, or ends on or before 31 March 2026, but payment is made after that date. In other words: The start or end date of the pay period does not matter â the payment date determines whether you use 3% or 3.5% (unless there is an approved temporary rate reduction in place). What this means in PayGlobal From the 2026 NZ Tax release (v4.76.0.0), PayGlobal supports the 3.5% minimum KiwiSaver rate and related rule changes. To stay aligned with IRDâs guidance, you should configure and maintain your KiwiSaver and Employee Super Fund records so that: Any pay with a payment date on or after 1 April 2026 uses the 3.5% minimum for employees on the standard minimum rate. Any pay with a payment date before 1 April 2026 continues to use the 3% minimum, even if the PTD (pay period) includes 1 April 2026. For employees with an IRDâapproved temporary rate reduction (for example staying at 3% for a defined period), the reduced 3% rate continues to apply for pays within that approved reduction period, regardless of whether the payment date is on or after 1 April 2026. Your configuration (for example, effective dates on KiwiSaver, Employee Super Fund and KiwiSaver State records) should be set so that the calculated result in PayGlobal matches the IRD payment date outcome described above. Three key timing scenarios (with examples) Below are the three core scenarios we see most often questioned, and how the KiwiSaver rate should be applied. Scenario 1 â Pay is paid early relative to its PTD date range Description: Payment date is before 1 April 2026, but the PTD includes dates on or after 1 April 2026. Outcome: New rates do not apply. Continue to use 3%. Example Pay period (PTD): 23 March â 5 April 2026 Payment date: 30 March 2026 Result: Because the payment date is before 1 April 2026, the employer must use the 3% minimum KiwiSaver contribution rate (unless the member has elected a higher rate). The fact that the PTD includes 1 April does not change this. Scenario 2 â Pay is paid in-line with its PTD date range Description: Payment date is on or after 1 April 2026, and the PTD is the first pay for the 2026/27 tax year, with 1 April 2026 falling within the PTD. Outcome: New rates apply. Use 3.5%. Example Pay period (PTD): 23 March â 5 April 2026 Payment date: 2 April 2026 Result: Because the payment date is after 1 April 2026, the employer must use the 3.5% minimum KiwiSaver contribution rate for the whole pay, unless: the member has elected a higher rate, or the member has an approved temporary rate reduction in place (in which case the reduced rate applies). Scenario 3 â Pay is paid late relative to its PTD date range Description: Payment date is on or after 1 April 2026, but the PTD falls entirely before the payment date (for example, a March pay processed and paid in early April). Outcome: New rates apply. Use 3.5%. Example Pay period (PTD): 25 March â 31 March 2026 Payment date: 2 April 2026 Result: Even though the PTD is fully in March, the payment date is after 1 April 2026, so the employer must use the 3.5% minimum KiwiSaver contribution rate (again, subject to any higher elected rate or approved temporary reduction). What you should do next For payroll admins, we recommend: Confirm your version Make sure you are on the NZ Tax 2026 (v4.76.0.0) PayGlobal release. Plan your KiwiSaver Update Tool run(s) When you run the KiwiSaver Update Tool, you may need to use an employee query that filters employees by pay period code (for example, weekly vs fortnightly), so you can control which group of employees you are updating at a time. Before you run the tool, review your pay dates across all pay runs and pay groups so you know, for each frequency, which is the first pay with a payment date on or after 1 April. Use this to determine the Application Date(s) and the start dates you will assign. This helps you align the Application Date and effective start dates with the correct pay periods for each frequency. Set the start date for new Employee Super Fund records When new Employee Super Fund records are created for the 3.5% rate (either manually or via the KiwiSaver Update Tool), set the start date on those records so that it matches the start of the first pay period where the payment date is on or after 1 April 2026 for that pay group. This ensures PayGlobalâs calculation lines up with the IRD requirement to use the rate that applies on the payment date. Test in a nonâlive environment where possible Run the KiwiSaver Update Tool in reportâonly mode first and review the output. Then test pays and confirm the KiwiSaver results match the paymentâdateâdriven outcomes described in the scenarios above. If you have a scenario that does not seem to match the behaviour described here, or you are unsure how to set up dates in your specific database, please log a case with MYOB Support or post your scenario (with example dates and payment timing) in this community so we can help you validate it. Reference materials For further guidance and the wider NZ Tax 2026 update, refer to the PayGlobal End of Year Resources (Help Centre).
New Mondayised ANZAC Day Public Holiday for NSW (AU)
2 MIN READ Do you have any employees based in New South Wales? The NSW Government has announced an additional public holiday for ANZAC Day on Monday 27 April 2026 (and again in 2027 when ANZAC Day falls on a weekend). You can read the full announcement from the NSW Government here: NSW Government release for Mondayised Anzac Day To make sure your NSW employees are paid correctly, youâll need to set up this new public holiday in MYOB PayGlobal. You will also need to adjust any existing leave requests covering 27/04/2026. See the âWhere to find additional informationâ section of this post. What you need to do in MYOB PayGlobal Create the new public holiday Go to Organisation > Entitlements > Holidays. Rightclick the list of holidays and click Add Record. The Add Holidays window opens. Enter the relevant details for the new ANZAC Day Monday public holiday (for example, code, description, date, statutory flag). Click Save + Close to create the new holiday. Add the holiday to the appropriate Holiday Group(s) Go to Organisation > Entitlements > Holiday Groups. Doubleclick the relevant holiday group and click Edit to open the Edit Holiday Groups window. Rightclick the list of holidays and click Add Record. On the Details tab, select the new holiday in Holiday, and choose Public Holiday as the Reason. Click Save + Close to add the new holiday to the group. Repeat these steps for any other Holiday Groups that should include this new public holiday. Where to find more information: If youâd like more detail, including how this might affect other payroll activities (like new starters, terminations, or existing leave requests), please see our help article: Adding a Public Holiday in MYOB PayGlobalRecording now available â MYOB PayGlobal NZ EOFY Webinar
2 MIN READ NZ EOFY 2026 webinar â recording and resources Our NZ EOFY 2026 PayGlobal webinar has been and gone, but the goodness lives on in the recording and slide deck below: đ„ Webinar recording: Watch the NZ EOFY 2026 PayGlobal Support Webinar đ Slide deck: Download the NZ EOFY 2026 PayGlobal Support Webinar slides Thank you again to everyone who joined us for our first LIVE MYOB PayGlobal NZ EOFY support webinar â we appreciate your time and engagement. Weâre getting ready for the 2026 End of Financial Year â and weâre here to help you get ready too. Join us for the MYOB PayGlobal EOFY Webinar on Monday 2 March at 11:00am NZDT. This free live session is designed to help you set up for success in the new financial year and feel confident about the upcoming changes in your MYOB PayGlobal system. In this session, weâll cover: The 2026 roadmap Key priorities for MYOB PayGlobal in the year ahead How upcoming changes will support your payroll and HR processes Upcoming product changes Important EOFY-related updates in MYOB PayGlobal New and enhanced features to make processing easier and more efficient 2026 EOFY support packages Whatâs included in each support option How to choose the right level of help for your business Highlights from previous EOFY seasons Common pain points weâve helped customers resolve Tips, tricks and best practices to streamline your EOFY processing How we're connecting with you Logging and tracking tickets via the support portal Your goâto spot for announcements and Q&A with the community forum Thereâll also be live Q&A via chat, so you can ask questions and get answers from the MYOB PayGlobal team. Event details Date: Monday 2 March 2026 Time: 11:00am â 12:00pm NZDT Format: Live online webinar (Microsoft Teams) Cost: Free đ Register here: MYOB PayGlobal NZ EOFY Webinar â Microsoft Teams event If you handle payroll, HR, or finance in your organisation and use MYOB PayGlobal, we strongly recommend attending this session to ensure youâre fully prepared for EOFY 2026. We look forward to seeing you online!
Total Renumeration & KiwiSaver Leglisation 3.5%
Hi Does any one else have a KiwiSaver inclusive wage/salary package for their employees? Currently the 3% KiwiSaver is included in their total rem rate but with the new legislation coming in, this will drop the employee's take home pay because more of their and the employee contribution will go directly to KiwiSaver . How are you handling this please?NZ tax yearâend made easier: MYOB PayGlobal packages explained
6 MIN READ Tax year end can sneak up fast â especially when youâre juggling roster changes, leave, and day-to-day payroll queries. The MYOB PayGlobal New Zealand tax upgrade packages are designed to take the heavy lifting off your team, so you can roll into the new year confident your system is compliant, clean, and ready to go. This post walks through what the packages actually do for you, whatâs included in each level, and whatâs new this year. What are the MYOB PayGlobal EOFY packages? Each year, MYOB releases an update for MYOB PayGlobal with the latest supported tax changes and product improvements. The tax upgrade packages bundle that software update with a set of fixedâscope services, delivered remotely by MYOB PayGlobal consultants. Tax packages â at a glance Weâve got different packages to help businesses of all shapes and sizes manage year-end: Essentials â MYOB manages your core product tax software upgrade and conducts essential payroll database health checks to ensure youâre set up for tax time with optional add-ons: Holidays & Calendars â keep your payroll in sync with the correct public holidays and regional anniversary days, ensuring the right holiday rules and entitlements will be automatically applied. Ensure your accumulators and period dates stay aligned and ready for the new tax year. End of Year Reporting & Balancing â MYOB PayGlobal experts will help to run and reconcile your key payroll and tax reports, so you can close the year off cleanly and confidently. The Works â everything above in one comprehensive package. Essentials â your âfoundationalâ tax upgrade The Essentials package is the foundation most customers start with. Itâs aimed at teams who want MYOB to handle the core upgrade work and run key checks over the database. 1. Database health check First, we run a structured health check on your MYOB PayGlobal database to catch common data and configuration issues that can cause grief at yearâend, and give you clear lists of records to review and clean up, such as: Health check area What it covers Employee data quality Highlights gaps or inconsistencies in key employee details that can cause issues with payday filing or reporting. Duplicate & inconsistent records Surfaces potential problems with tax IDs, bank accounts and addresses so you can validate and clean them up before yearâend. Tax, KiwiSaver & wage settings Checks for configuration issues around ESCT/STC, KiwiSaver eligibility, and employees who may be impacted by minimum wage changes. Legacy & dormant data Identifies very old or unused employee records and large volumes of historic payslips that may be suitable for cleanâup or archiving. Deductions & protected earnings Reviews how key deductions (such as child support and arrears) are prioritised to help reduce the risk of underâ or overâdeduction. System security & integrity Flags potential issues in user security and database integrity so you can address structural risks early. Old payslip files Optional removal of historical payslip documents to reduce database size and improve performance. Youâll receive a summary of what weâve found and recommended actions, so you know what really needs attention before yearâend. For additional information about the health check, see the MYOB PayGlobal help centre. 2. Tax software upgrade installation Next, we upgrade you to the supported New Zealand tax release for the new year: Refresh and upgrade a test database Install the new tax-ready software version of MYOB PayGlobal Upgrade the live database once test checks are done Ensure the scheduler and key background jobs keep running as expected Where in scope, upgrade Employee Self Service (ESS) to a compatible version alongside the core upgrade 3. Tax compliance preparation As part of Essentials, we also help you get ready for the coming tax year: Apply the latest supported tax settings for MYOB PayGlobal Run minimum wage checks to help you spot employees who may need rate adjustments The goal is to minimise last minute surprises in the first pay of the new tax year. 4. KiwiSaver configuration review and health check To reduce compliance risk around retirement savings, the package also includes a KiwiSaver focused review: Update KiwiSaver Contributions to apply supported changes and produce clear output for your review Highlight edge cases (for example, certain employee scenarios) where a manual Employer Superannuation Contribution Tax (ESCT) check is still recommended Flag common configuration issues such as incorrect KiwiSaver enrolment for Withholding (WT) tax codes This doesnât replace your internal compliance checks, but it does mean youâre not starting from scratch with release notes and a blank spreadsheet. *Note this work does not include updates for non-KiwiSaver or Salary Packaging scenarios, please reach out to your Account Manager if you need assistance in these areas. 5. MYOB PayGlobal report review â new in 2026 Alongside the tax changes, MYOB is continuing to modernise MYOB PayGlobalâs reporting, and the Essentials package now includes support to modernise custom reports: Modernising standard reports â more standard reports are being moved off legacy components, improving stability, security and longâterm support. These updates are being delivered as part of the standard software provision, at no additional cost. Helping you modernise custom reports â as part of Essentials, MYOB will: Identify selected reports that can be automatically uplifted to the new supported format, and when a redesign or alternative tool (such as SSRS or Power BI) is likely to be required instead. Attempt to update eligible custom reports to the supported format where technically possible. Provide a summary of updated reports, so you can run your own validation and confirm the content and results still meet your business requirements. Where a custom report canât be upgraded cleanly, or you identify issues after uplift, work with Support or Consulting Services on remediation or a rebuild (this sits outside the fixedâprice package). Even where a report appears to upgrade successfully, itâs still essential that you review and validate the output before relying on it in production. This gives you a clear, supported pathway to keep both your standard and custom reporting aligned with the ongoing MYOB PayGlobal reports modernisation work. For more information, see the MYOB PayGlobal help centre. *Note this does not include ESS, SSRS or BI reporting reports. Optional addâons Depending on how much help you want at yearâend, you can add extra services on top of Essentials. Holidays & Calendars The Holidays & Calendars addâon is all about getting your new year schedule into MYOB PayGlobal before you need it: Add one year of public holidays, covering up to 2 years setup in advance Add one year of payroll calendars, usually covering up to five pay period types (weekly, fortnightly and monthly) This is a simple way to avoid lastâminute scrambling when you realise next yearâs calendars havenât been built yet. End of Year Reporting & Balancing The End of Year Reporting & Balancing addâon is aimed at teams who want help closing off the current year cleanly: Support with endâofâyear reporting in MYOB PayGlobal Help to balance and reconcile your key payroll and tax reports This can be especially useful if you only go through this process once a year and donât want to reâlearn the process every time. The Works â everything in one bundle If you want a âset and forgetâ option, The Works bundles everything into one package: Essentials (tax upgrade + health checks + core compliance preparation) Holidays & Calendars End of Year Reporting & Balancing Itâs designed for organisations who want MYOB to manage the full New Zealand tax year rollover, from upgrade through to reporting and calendars, with a single booking and fixed scope. How to book or ask questions Keep an eye out for communications. Weâll share more information about the MYOB PayGlobal tax software release upgrade and upgrade packages to take the stress out of this yearâs tax year-end. If youâd like to discuss your options, weâre here to help: Reach out to your MYOB Account Manager or PayGlobal Support, and/or Post a question here in the Community with a brief description of your environment (Online/OnâPrem, complexity, any specific queries around KiwiSaver or custom reports) That will help us â and other customers â share the most relevant advice and experiences for your situation. So, hereâs to a stress free, well prepared EOFY with MYOB PayGlobal đHow are you preparing MYOB PayGlobal for Payday Super?
Development work is already underway to ensure MYOB PayGlobal supports Payday Super and the associated superannuation reporting and payment changes. As part of this, weâre validating that weâve covered all the reporting and payment scenarios our customers use today, and weâd love your help by sharing how you currently work and what you see changing. In particular, weâre keen to hear about: How you currently manage super How are you producing and submitting your SuperStream files today? Which clearing houses or super providers are you using? Are there any custom steps or workarounds in your current process? What you expect to change with Payday Super Have your providers shared any timelines or new requirements yet (e.g. SAFF changes)? Are you expecting to change providers or gateways? Which parts of your current PayGlobal process do you think will be most impacted? Where you think youâll need the most support Specific reports, file formats or integrations Process changes inside PayGlobal Anything youâre uncertain or concerned about Please feel free to reply in this thread with as much or as little detail as youâre comfortable sharing â even a high-level overview of your setup and anticipated changes is really helpful for us. If youâre open to providing a bit more detail, weâve put together a short 3â5 minute questionnaire to capture your current setup and any known or expected changes related to Payday Super: đ MYOB PayGlobal Payday Super Reporting Questionnaire Your input will help us understand what different organisations are planning, and ensure we focus our PayGlobal support and guidance on the areas that matter most to you. For more information regarding Payday Super: Australian Payday Super ChangesArtificial Intelligence for Payroll
Happy New Year! Artificial Intelligence (AI) is very hot right now and we would love to hear about your experiences and thoughts on the topic. How are you using AI work in your role? (e.g. taking meeting notes, analysing data) What have you heard other people are using it for that sounds useful? What are the main barriers to you getting more value from AI? (personal knowledge, tool functionality, data quality, etc) What would you not trust AI to do within payroll?Customer support portal
1 MIN READ We are super excited to share the recent release of the customer support portal and this is fast becoming the primary way customers are engaging with the MYOB PayGlobal support team. At the start of October 2025, the Customer Support Portal was released to our customers. This gives Authorised Support Users the ability to raise and review their tickets in a single place, this is not only support queries but also your professional service & general account enquires. The journey so far On the 3 October, login emails were sent to active authorised contacts inviting them to setup their account, we have also since triggered a follow-up. Within a month over 50% of the invitees have setup their account and have started engaging via it. Further details about the portal is located here.
