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Con1dor's avatar
Con1dor
Member
16 hours ago

inventory item sell value changes

we are just moving from old disc style MYOB to online, Trying to change item sell value but it keeps coming up with ( 'Items per selling unit' cannot be edited when an item has been used in a transaction.) can change either one at a time or dump new sell prices on disc MYOB!!!!!!!! have tried to read how to change online so I can do it but there is no answer, the only thing MYOB say is you cannot change, so what happens when every 6 months we have a price increase with thousands and thousands of items!!!!!!!!!! If i have to make up new inventory cards for thousands of items when would i have the time to do so when MYOB states sorry this item card already exists!!! Why can i change any sell value on old style disc but not the on-line!!!! SHOULD'NT IT BE THE SAME EITHER WAY! If we cannot change sell values on cards then MYOB is no use to us. You offer a inventory section so it should work! You can not make up new item card if that item code has allready been in use (Active or non active) how can we dump new sell prices over if MYOB rejects them all. Companys have price increases all the time so what and how can this be rectified. MYOB old disc style works great but this on-line has a lot of flaws. I changed one sell value on old style and then opened up on-line MYOB and it changed the value correctly so why can it not be reversed and done the same from on-line to disc style!!!!

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    14 hours ago

    Hi Con1dor,
     

    Totally get where you're coming from. That definitely sounds like a bit of a hassle, especially when everything's been working fine before. 

    The error Items per selling unit' cannot be edited when an item has been used in a transaction is meant to protect the Units of measure / Items per selling unit field once the item has history. To fix this, you'd need to get in touch with our back-end team so they can arrange a script over your file. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl