AccountRight Online emails not sending
Hi Team,
I have just upgraded to AccountRight Plus from Essentials and all my staff will be using the web version of Myob as they all use iMacs. My problem is any sort of email being sent from the web version (invoices, payslips etc) do not send and I just get an error message. Emails send fine from the AccountRight desktop app but I need to be able to send from the web also. The error message I get is "Sorry, we couldn't send the email. Please try again. If the error persists, get in touch with us. Request ID: e7f7f9d6-c50f-4b43-91f5-14ccd5ca3d18." Hoping someone can help.
Thank you kindly,
Matt.
Hi Sean,
The issue was that it was a trial version of AccountRight. As soon as I paid for the subscription all emailing functions worked.
Thanks.