An unbalanced transaction may not be recorded.

Question

I am working in the Online version of MYOB. I am entering a sale as i have always done. But when I want to enter 6 or more lines, I can't save as the error message shows 'An unbalanced transaction may not be recorded.'

I have tried zeroing the figures and rentering. I have tried changing to GST exclusive and then back again. I still can't enter beyond 5 lines.

melisa_d · Accepted Answer

Hi&nbsp;EllieK,&nbsp;
&nbsp;
Thanks for your post. Generally the cause of this is due to 3 decimal places in the line item causing the transaction to be unbalanced, if you click into the amounts field and re-enter the amounts this should bypass this message.&nbsp;
&nbsp;
Do let me know how you go.&nbsp;
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

lrbooks61 · Answer

Why don't you save it as a recurring invoice . You can then use it any time you want.&nbsp;To do this in the invoice on the bottom left hand corner is save as recurring&nbsp;Hope that helps&nbsp;Lisa

lrbooks61 · Answer

have you tried going to the edit button ( top left hand side ) and using insert line?&nbsp;Lisa

elliek · Answer

Hi MelisaThanks for your reply.&nbsp; Yes manually re-entering the amounts worked but I was hoping not to have to do this with every invoice.&nbsp; Lots of our invoices will be like this. Is there a way to stop this happening in the future?Ellie&nbsp;&nbsp;

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An unbalanced transaction may not be recorded.

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