The_Doc
5 years agoUltimate Partner
Electronic payment auto memos missing
Hi MYOB
A client has reported an odd intermittent fault - missing memo on electronic payment entries
I have attached a screen shot - it started after Jul 20 - they are online and on Std 2020.2.2
The Doc
Hi Steven
Thank you for your reply - this client is a most pedantic user and seldom if ever goes anywhere near preferences - leaving that to me.
But I do note that preference is unticked and reviewing previous entries it suggests that was previously on - should be on - but now isn't.
A mystery - I wonder if the previous update unticked this - hmm - I have reselected and advised the owner of the cause - and will accept this as a likely solution. Thank you.
Regards
The Doc