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Learoy's avatar
Learoy
Experienced Cover User
12 months ago
Solved

Importing text file

Hello,

 

I am trying to update the selling price of some of our items using the export/import method.

I managed to do it successfully on a back up version of our MYOB file. But when I tried to do the same thing in our on-line file I received the error messages below.

There were only a couple of -1015 errors which I can sort out. The 240 errors appear to have worked when I manually check a few of them. So I am not sure what this error message means. 

How do I find out which 4 records were skipped?

Any help will be appreciated.

25 records imported without errors.

329 records imported with warnings.
4 records skipped.

Summary of errors
Error -1015: The ItemName must be specified.
Warning 240: Price Level A, Quantity Break 1 not equal to Base Selling Price; Bases Selling Price substituted.

  • Learoy's avatar
    Learoy
    11 months ago

    Thank you, Genreve, for that article about the import error log.

     

    I have checked the format of what I am trying to import and will try again. 

     

    Regards,

    Learoy

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    12 months ago

    Hi Learoy, 

     

    Thanks for reaching out. 

     

    The logs of the import would be able to provide information on which items were skipped. May I get a screenshot of the import log? 

     

    We are looking forward to your reply. 

     

    Cheers, 

    Genreve. 

     

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        11 months ago

        Hi Learoy,

         

        Thanks for responding. 

         

        In the error log, there is the warning 240 which was recorded still but with a warning for 329 records. There is also an error is -1015 for 4 records that were skipped. In the error log you could scroll down and find those records with the heading -1015, those are the ones that are skipped and could be corrected for the import file to have no issues. 

         

        Here is a help article Import error log to help you understand the import file. 

         

        Let me know if you require further assistance with this. I'm happy to assist you. 

         

        If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
         

        Cheers, 

        Genreve