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Ando2924's avatar
Ando2924
Experienced User
4 months ago
Solved

Is it possible to display an alternate company (site) address on a customer invoice without creating a separate company

  • Genreve_S's avatar
    Genreve_S
    4 months ago

    Hi Ando2924, 


    Thank you for sharing your concern with us. Apologies for the delayed response.

     

    I understand that your specific needs require you to change your address based on the site associated with an invoice. The address displayed on invoices is derived from the address saved under Setup > Company Information. Regrettably, our system only permits one address to be saved per file.

     

    However, there's a workaround for this. You can create duplicate copies of the invoice and instead of using the [Company Address], you can add a Text box and input the corresponding address for each invoice form. 

     

    Let us know if you require any further assistance. 

     

    Thanks,

    Genreve

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    4 months ago

    Hi Ando2924, 


    Thank you for sharing your concern with us. Apologies for the delayed response.

     

    I understand that your specific needs require you to change your address based on the site associated with an invoice. The address displayed on invoices is derived from the address saved under Setup > Company Information. Regrettably, our system only permits one address to be saved per file.

     

    However, there's a workaround for this. You can create duplicate copies of the invoice and instead of using the [Company Address], you can add a Text box and input the corresponding address for each invoice form. 

     

    Let us know if you require any further assistance. 

     

    Thanks,

    Genreve

    • Ando2924's avatar
      Ando2924
      Experienced User
      4 months ago

      Hi Genreve, in selecting the Text Box option, will the alternate address need to be entered each time the template is used or will the address be saved in the template? - regards

       

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        4 months ago

        Hi Ando2924, 


        Thank you for your response.


        The text box will remember the information you've inputted each time you utilize the invoice. If a different address is needed, you have the option to use a different template that contains the alternate address.

         

        Please don't hesitate to reach out if you need any more assistance.

         

        Thanks,
        Genreve

  • Ando2924's avatar
    Ando2924
    Experienced User
    4 months ago

    Thanks for the response Genreve, we’ll go with the proposed Text box option.

     

    Regards,