Forum Discussion

TomGold's avatar
TomGold
Contributing User
2 years ago
Solved

On hand stock error

  Realised the On hand amount for this item had a really small amount, but I can only adjust inventory up to 6 decimal places. Is there a fix for this or do i just need to ignore it?
  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi TomGold 

     

    This situation is generally caused by the rounding of the item's history. The good news is that we have a script (tool) that we can run over the company file that has addressed this situation for a number of other customers in a similar way. 

    So we can arrange for that script to be run would you mind confirming the following information:

    • Where the company file is stored i.e. online or local
    • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
    • What is the company file ID - Help>>About AccountRight
Steven_M's avatar
Steven_M
Former Staff
2 years ago

Hi TomGold 

 

This situation is generally caused by the rounding of the item's history. The good news is that we have a script (tool) that we can run over the company file that has addressed this situation for a number of other customers in a similar way. 

So we can arrange for that script to be run would you mind confirming the following information:

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight
  • TomGold's avatar
    TomGold
    Contributing User
    2 years ago

    online

    1450

    1

    • Steven_M's avatar
      Steven_M
      Former Staff
      2 years ago

      Hi TomGold 

       

      Thanks for confirming that information.

       

      I have run the scripts over that company file for you. You should be good to with that file.


      Do let us know if you require further assistance.