Forum Discussion
Hi RoxyAtButtery,
Thanks for clarifying the issue, and apologies for any inconvenience this has caused. We appreciate you taking the time to explain the issue.
If the income statement is the issue and it is correct in MYOB, you would need to reach out to the ATO to fix this. Also, could you confirm if you already send update event? If yes, you would need to check your income statement to the ATO.
Please let me know if you need further help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
- RoxyAtButtery9 months agoExperienced Cover UserHi Leneth_A can we please elevate this to tech support?
- Leneth_A9 months agoMYOB Moderator
Hi RoxyAtButtery,
Thanks for updating us. We appreciate your effort in looking for a solution to your concern.
In this situation, we would recommend you reverse one incorrect pay run under incorrect tax file number, then reprocess again under the employee. After that, you would need to do a zero dollar pay run. If this doesn't work, you would need to manually lodge the income statement to the ATO.
Feel free to post again anytime you require further assistance.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth