Forum Discussion

KAAccounts's avatar
KAAccounts
Experienced User
6 months ago

Super Payment Returned to Bank Account

Hello,

 

We paid our superannuation for last quarter in bulk through MYOB however the payments for 2 of our employees has bounced back into our bank account. How do I receipt the deposit and repay the super with the correct details as there seems to be two quite different methods described online:-

  1. https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions
  2. https://www.myob.com/au/support/myob-business/payroll/superannuation/make-superannuation-payments/reversing-superannuation-payments

We pay our super through MYOB but have never had any communication from the Pay Super Team for any of our companies over the past 8 years. Didn't even know they existed!

 

Regards,

Amanda

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi KAAccounts

     

    It seems like the links you provided offer different methods based on the product you're using. For AccountRight users like yourself, you can handle returned super contributions directly within your software by going through this link. If you have any further questions or need detailed guidance through these steps, feel free to ask.

     

    Best regards,

    Doreen