Forum Discussion

ntoumba's avatar
ntoumba
Experienced Cover User
2 years ago

Superannuation - PAYMENT FAILED - no notifications

Hi MYOB   I processed my last Superannuation payment for my last employee in April 2022.    I have been using the Superannuation payments since it started any never had a issue. HOWEVER, this las...
Komal_S's avatar
Komal_S
MYOB Moderator
2 years ago

Hi ntoumba 

Sorry to hear that you were notified. Generally, an email should be sent to notify of the payment failure/or refunds (if any). If you did not receive the notification, please send me your product serial number, ABN, date and amount of deposit by Private Message, and we'll check the status on our end.