Forum Discussion

Willmo1's avatar
Willmo1
Contributing User
3 months ago

Help with transaction journal import

Hi, we have recently moved to Employment Hero for our payroll and i am having major problems importing the file from their system.  Can anyone help if i send the file privately?

8 Replies

  • Hi Willmo1,

     

    Thanks for your post and your patience in waiting for a response.

     

    If you're looking to import MYOB files into Employment Hero, it would be best to reach out to Employment Hero's support team for assistance. On the other hand, if you're aiming to import a journal from Employment Hero to MYOB, I'd suggest checking their page to ensure the data is imported correctly into MYOB. There's also a resolved post that might be helpful, as it discusses some common issues encountered during journal import.

     

    Please feel free to create a new post again if you require further assistance.

     

    Cheers,

    Princess

    • Willmo1's avatar
      Willmo1
      Contributing User

      I am wanting to import into MYOB can i send you the txt data for you to look at?

       

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi Willmo1,

         

        Thank you for your response.

         

        Absolutely! If you encounter any errors during the import process, please feel free to send us the data for further assistance. Our Help article, Importing and Exporting Data, has lists and instructions on how to import journals, which could assist you.

         

        On the other hand, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via my account at myob.com.

         

        Please feel free to create a new post again if you need further help.

         

        If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

         

        Cheers,

        Princess