Forum Discussion

AXSHS's avatar
AXSHS
Partner
5 years ago
Solved

Changing accounting Method

One of my clients has changed GST reporting from Accrual to Cash basis. I have changed this in the MYOB data file, however when running cash reports there is no information to display, but there is f...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi AXSHS 

     

    Our teams have been investigating this and have found that it is caused by General Journals without a tax code in the first line. This problem does appear to surface with the 2019.4 release and our teams are investigating a permanent solution.

     

    In the meantime you can resolve the issue by running the report for small date ranges until you narrow down the date(s) and locate the incorrect GJ. Once you have entered the missing tax code you should be able to run the GST (summary - cash) report. 

     

    We do apologise for the inconvenience caused. Please let me know if you have further issues.

Robert_Mitchell's avatar
Robert_Mitchell
Valued User

I'm not sure if this applies in this case but I wonder whether the cash payments have been applied directly to the invoice as COD rather than as a separate receipt after the invoice is recorded. I have found this sometimes stuffs up the Cash GST reports.

 

Cheers

Robert

AXSHS's avatar
AXSHS
Partner
5 years ago

Hi Robert,

 

Thank you for your reply. Payments are allocated via Receive Payment in Bank feeds.

 

This is an issue in 2 of my data files that do cash reporting - I have not tried all 17.

 

Thought there may have been an issue with the daa files under my subscription, however the 2 data files have different owners but I have administratow access on both.

 

Cheers

Chris

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