Hi Gardnergirl,
Thanks for your post, and welcome to the Community Forum! To address this promptly, I suggest accessing Live Chat through our website at www.myob.com.au. Click on the phone icon in the top right corner to navigate to the 'Contact us' page. From there, click on Live Chat on the right-hand side, and the chat window will appear at the bottom right corner for immediate assistance. Alternatively, you can also contact our phone support by visiting our help page. Getting help and support
Feel free to post again, we're happy to help!
Regards,
Earl