Forum Discussion

FelicityC's avatar
FelicityC
Partner
3 months ago
Solved

Change of serial number

Hi I requested to have the serial number removed from a file that is under my serial number so it can have its own serial number. I've received the file back but I dont have a new serial number.  W...
  • Earl_HD's avatar
    Earl_HD
    3 months ago

    Hi FelicityC,

    To facilitate the transfer of the company file and utilize the available free space under the new serial number, it is necessary to purchase a subscription. You can acquire one by visiting https://www.myob.com/au/pricing. After obtaining the new serial number, proceed to restore the repaired file and update it with the newly acquired serial number.

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi FelicityC,

Thank you for your post. In your new file, you can locate your serial number in the AccountRight's Company Information window. To access this, open your company file and navigate to Setup > Company Information.
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
 

Feel free to post again, we're happy to help!
Regards,
Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
3 months ago

Hi FelicityC,

To facilitate the transfer of the company file and utilize the available free space under the new serial number, it is necessary to purchase a subscription. You can acquire one by visiting https://www.myob.com/au/pricing. After obtaining the new serial number, proceed to restore the repaired file and update it with the newly acquired serial number.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl