Forum Discussion

Jumanji's avatar
Jumanji
Contributing User
3 months ago

I know longer use one of my company files - so need that only that one off my subscription

Dear MYOB team,   I know longer use one of my company files - so need that only that one off my subscription. I have three comapny files, but now only need two.   I've tried calling the 1300 555 ...
MikeG1's avatar
MikeG1
MYOB Moderator
3 months ago

Hi Jumanji 

All cancellations are now submitted to MYOB via a case in My Account
Please visit myaccount.myob.com 
From there you will see the option to 'Contact support'
Under 'What can we help you with' > please select the option 'Account and Subscription'
Then 'Whats your issue' > please select 'Cancel my Subscription'

Cheers, Mike