Forum Discussion

Stormyweather's avatar
Stormyweather
Experienced Cover User
3 months ago

update billing information

CHOOSE A BOARD????? WHAT BOARD MATCHES MY QUERY????????? I'VE CHOSEN GETTING STARTED BECAUSE I CAN'T MOVE FORWARD UNTIL I CHOOSE A BOARD. I HAVE SPENT MANY HOURS OFF AND ON TRYING TO UPDATE MY BILLIN...
Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hi, Stormyweather

 

Thanks for your post.

 

We appreciate your reaching out to us and apologise for any inconvenience you've experienced. We understand that updating billing information and encountering issues with the serial number can be frustrating.

 

Firstly, regarding the board selection, it appears you have chosen the "Getting Started" board, which is suitable for initial setup and basic queries. In the meantime, to resolve your billing information update and serial number recognition issues, please follow these steps:

 

  1. Log in to your MYOB account.
  2. Navigate to the "Billing and Account Management" section.
  3. Update your billing information from there.

We value your feedback, and we are committed to making necessary improvements to enhance your overall experience.

 

Best regards,

Doreen