I have applied a payment to an Order, turned the Order into an Invoice at a later date and then discovered that it was not this particular customer that had made the payment. (I'm sure we're all aware that some people who pay by EFT use very vague descriptions, making it difficult to correctly allocate payment). The steps to rectify this (and the support notes online) are extremely convoluted. Even the person I was speaking to at MYOB was confused. There needs to be something to make this easier so that payments applied while an Invoice was still an Order can be reversed or deleted - perhaps a selection of deposit (or something to that affect) when applying the payment?
Yes please!!!!!
