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Amankaur's avatar
Amankaur
User
4 months ago

Importing Supplier Card but Skipping Bank Details

Hi There,

 

We have moved to MYOB Business Plus recently and i been trying to import Supplier Cards but everytime i try the import - MYOB skips BSB number for all suppliers but imports account number ? 

 

Can someon pelase help to figure out why this is happening ?

5 Replies

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  • Mike_James's avatar
    Mike_James
    Ultimate Partner
    4 months ago

    Hi Amankaur , does your BSB include a hyphen? If so try removing it. If not, add it.

     

    Test this on a single supplier.

    • Amankaur's avatar
      Amankaur
      User
      4 months ago

      Hi Mike,

       

      I have tried importing supplier cards - BSB with Hyphen and without hyphen - but it didnt worked both times .

       

      Is there anything else that might cause this issue ?

       

      Regards,

      Aman Kaur

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        4 months ago

        Hi Amankaur, 

         

        Thanks for posting and welcome to the Community Forum. 

         

        I'm sorry to hear about your difficulties in importing your contact information. I recommend checking to see if there are no extra characters like spaces while creating the import file. Also, you can send us information as to how the bank information is formatted using variables like a,b,c,x, and y (e.g. BSB:xxxxxx) or send us an import file (just replace the bank information with random numbers). This will help us investigate what is causing this issue.

         

        We look forward to your response.

         

        Thanks,

        Genreve